Taconna Johnson

-Prepares patient for exam and treatment by taking and recording vital signs, symptoms, and other necessary measurements, and recording chief complaint; documents pain scores as appropriate.

-Assists providers with exams and minor in-office procedures, which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation, and EKGs.

-Coordinates and manages patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital, and other ancillary medical treatments and tests. Responsible for communicating test results to the patient. Acts as a resource to clinicians in order to provide optimal patient care. May administer medications in accordance with established policies and procedures, or as directed.

-Provides clerical support with patient/client notifications and documentation, including but not limited to complete medical records, including labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

-Maintains a clean, functional environment, including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions, following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

-Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. Expired medications/equipment and recalls.

-Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

• Prepare exam rooms for patient visits, anticipating patient and provider needs by assuring the room is clean and equipped with the necessary equipment and supplies
• Review patient charts to identify any special needs or missing information
• Call patients from the waiting room and escort them to the exam room
• Take and record patient vital signs (scribing)
• Confirm medications and key elements of medical history, document any changes
• Perform phone triage duties including documenting calls and messages
• Give injections as prescribed; including immunotherapy per protocol
• Review diagnostic tests by outside providers; document in the medical record and alert provider to positive results; notify patients of diagnostic results per protocol
• Assist in obtaining prior authorizations for medications and services ordered by the Provider

• Assisting patients with daily activities like bathing, grooming, and using the restroom.
• Taking vital signs like blood pressure and heart rate, and monitoring EKG signals.
• Taking fluid samples and other specimens for testing
• Performing basic nursing procedures like changing
• Assisting with procedures like EKGs, and applying and monitoring restraints
• Keeping patient rooms clean and sanitized

• Set up EKG machines, administered injections and medication
• Took vitals and assisted patient in signing up for weight loss programs
• Received and directed phone calls and scheduled appointments
• Filing out billing and patient forms
• Instructed patients about medication and special diets

• Conducted blood draws and management of test tubes
• Set-up EKG machines, administered injections and medications
• Assisted the provider with surgical procedures
• Prepared patients for examinations, took vitals, and recorded patient's health history
• Received and directed phone calls, and scheduled appointments
• Obtained necessary patient information to file and update patient records, and ensured all forms and consents were completed by patients

• Maintained confidentiality of the individuals and employees data information
• Reviewed and documented data into each clients and employee personal files
• Submitted accurate data to the program director and appropriate billing authorities
• Maintained productive and professional relations with individuals, their families, case managers, and stakeholders