Tacoquya Brumfield
800 Gibson Drive #527 Roseville,Ca,CA
Summary
Dynamic and dependable professional with a proven track record at Rockville Smiles and Pediatrics, excelling in customer service and teamwork. Adept at multitasking and problem-solving, I foster positive patient relationships while ensuring high-quality care. My strong organizational skills and attention to detail enhance operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Zara’s
Customer Service/ Cashiet
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Register Dental Assistant
Rockville Smiles and Pediatrics
08.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
Lead RDA
Rocklin Smiles
04.2021 - 04.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Maintain sterile environment using infection control protocols.
- Educate patients and parents on post-op care and oral hygiene.
- Collaborate with front desk to schedule and confirm appointments
- Supervised back office operations and mentored new dental assistants.
- Assisted with a variety of procedures including crowns, fillings, x-rays, and sedation.
- Managed inventory and supply orders for the dental practice.
- Scheduled patient appointments and verified insurance when needed.
DA
Pleasant Dental
10.2019 - 04.2021
- Supervised back office operations and mentored new dental assistants.
- Assisted with a variety of procedures including crowns, fillings, x-rays, Implant Surgery.
- Managed inventory and supply orders for the dental office.
- Maintain sterile environment using infection control protocols.
- Educate patients and parents on post-op care and oral hygiene.
- Collaborate with front desk to schedule and confirm appointments.
Education
Dental Assistant -
Carrington College
Sacramento, CA06.2018
Diploma -
Hiram Johnson High School
Sacramento, CA06.2005
None -
McClatchy High School
Sacramento, CA06.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Over 130 positive google reviews
- Deliver exceptional care that has contributed to over 130 positive patient reviews highlighting professionalism, warmth, and skill.
Certification
Dental Board Of California
Register Dental Assistant License- 99008
BLS- America Heart Association
Current expires 01/2027
Timeline
Zara’s
Customer Service/ Cashiet
11.2023 - Current
Register Dental Assistant
Rockville Smiles and Pediatrics
08.2023 - Current
Lead RDA
Rocklin Smiles
04.2021 - 04.2023
DA
Pleasant Dental
10.2019 - 04.2021
Dental Assistant -
Carrington College
Diploma -
Hiram Johnson High School
None -
McClatchy High School
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