Tad Benford Jr.
Eden Prairie,MN
Summary
Dynamic and reliable professional with a strong work ethic and proven adaptability, honed at Marriott. Skilled in customer assistance and time management, I excelled in enhancing guest experiences and resolving issues promptly. Recognized for implementing process improvements that streamlined operations, I am committed to delivering exceptional service and fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Maintenance/cart Pusher
Cub Foods
Eden Prairie
01.2020 - 11.2020
- Assisted in maintaining cleanliness and safety standards in assigned areas of the store.
- Supported inventory management by efficiently transporting carts from parking areas to designated locations.
- Trained new staff on efficient cart pushing techniques and safety protocols.
- Assisted customers in loading groceries into cars.
- Collaborated with other store employees to maintain a clean and safe shopping environment inside and outside the store.
- Assisted team members in loading and unloading merchandise as needed.
Front Desk Agent/Housekeeping/Maintenance
Marriott
Eden Prairie, MN
06.2021 - 11.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Diagnosed equipment malfunctions and implemented effective repairs to restore functionality promptly.
- Developed and maintained accurate records of maintenance activities and service requests for operational efficiency.
Dishwasher
Nordic Waffles/Origin Meals
Hopkins, MN
02.2023 - 06.2023
- Kept kitchen area neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Warehouse Associate
FedEx
New Brighton, MN
10.2024 - 04.2025
- Collaborated with team members to optimize workflows and improve safety protocols.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as Number pounds.
Overnight Cashier
Circle K
Hopkins, MN
06.2023 - 09.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Eden Prairie High School
Eden Prairie, MN06.2022
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Handyman
- Quick learner
- Adaptability
- Creativity
Timeline
Warehouse Associate
FedEx
10.2024 - 04.2025
Overnight Cashier
Circle K
06.2023 - 09.2025
Dishwasher
Nordic Waffles/Origin Meals
02.2023 - 06.2023
Front Desk Agent/Housekeeping/Maintenance
Marriott
06.2021 - 11.2022
Maintenance/cart Pusher
Cub Foods
01.2020 - 11.2020
High School Diploma -
Eden Prairie High School