Ent. Production, Guest Service, and Creative Development
Safety-oriented professional knowledgeable about guest relations, equipment safety and event planning. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Stage Technician (Pyrotechnics/FX Artist/Camera)
WALT DISNEY WORLD
ORLANDO, FL
04.2022 - Current
Load Crew Chief - oversee daily load crew, and safe installation of show product. Point person for management and vendors. Coordinate with park scheduling for staffing issues. Ensure product load pack is accurate and record inconsistencies
Assist - Assist in escorting barges into position on lagoon, double checking loaded 1.3 & 1.4g product for safety and proper wiring, loading product onto main icon barges/sea walls,, assisting with continuity procedures, laser spotting from various locations during show, assisting with cleanup and proper handling of misfired/live product, troubleshooting, and other tasks as needed.
Lagoon Driver - driving twin engine boat throughout show setup and strike, barge driving.
Laser Operator - Operate LSDI lasers during the show, troubleshooting and reporting mechanical issues as they arise.
Set up and operate equipment for events such as lights, sound systems, microphones, and special effects.
Monitored and adjusted lighting, audio levels, and camera angles to capture desired shots.
Maintained technical equipment including cameras, lenses, tripods, and other related items.
Assisted in the set-up of cameras for studio productions as well as on-location shoots.
Worked with directors and producers to determine best camera placement for production scenes.
Set up rigging points for camera support systems such as cranes, jibs and dollies.
Collaborated with sound engineers to ensure proper microphone placement and audio recording levels.
Entertainment Costuming Fabrication, Prosthetics and Hair Supervisor
UNIVERSAL ORLANDO RESORT ART AND DESIGN
ORLANDO, FL
01.2016 - 01.2020
Created zero-based budgets for marquee events such as Halloween Horror Nights and Mardi Gras
Forecasted labor and materials for events, submitting to Producers for approval
Managed the sourcing, procurement, contracting, and payment processes for required 3rd party vendors, while tracking expenses and reporting on budget status
Planned and advised team on best practices and quality assurance for all marquee events
Led daily operations and administrative duties within the department
Tracked scheduling of makeup artists for marquee events, on-site prosthetics lab, and interviewing of new candidates
Delegated established makeup and hair looks to the team, while delivering honest and credible feedback on their performance; coaching for improvement as needed
Performed opening and/or closing duties for the venue(s) including: scheduling, time cards and payroll
Monitored start-up/shut down procedures, and communicated operational readiness or staffing/technical problems with partnering departments
Communication point for capital projects, ensuring IP processes were implemented into the production process
While partnering with Show Direction, Costuming, Producers, and Technical Directors, achieved world class productions for Guests.
Directed and supervised team of 130 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Talent Booking and Casting/Events Coordinator
UNIVERSAL ORLANDO RESORT
ORLANDO, FL
01.2010 - 01.2016
Assisted in the execution of auditions and fitness tests, processing applications/headshots/resumes, creating and sending offer letters in a timely fashion, updating casting documents
Act as representative of Universal Orlando Entertainment at various events throughout the Resort
Oversee talent, including time calls and transportation.
Education
Fashion Artistry Program -
The Make-up Designory
01.2008
Some College (No Degree) - Musical Theater/Photography
East Tennessee State University
Skills
Windows
Apple
FireOne
Microsoft Office Suite
Adobe Photoshop Suite
Google Docs/Drive/Sheets/Forms
Special Effects
Teamwork and Collaboration
Project Management
Problem-Solving Abilities
Production Planning
Multitasking
Live Camera Operations
Training
Universal Orlando Resort - Foundations of Leading Others
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