TADENNI LOPEZ
Pearland,TX
Summary
HR and Operations Manager with extensive experience at Douglas Elliman Texas, specializing in onboarding and compliance. Bilingual in English and Spanish, utilizing strong communication and conflict resolution skills to improve team performance and optimize processes. Demonstrated ability to achieve operational excellence and enhance employee satisfaction. Proficient in MS Office and project coordination.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant to Top Producing Team (Independent Contractor)
Douglas Elliman Texas
Houston, TX
10.2024 - Current
- Company Overview: Top Producing Real Estate Team
- Accompany agent to Open Houses
- Made sure paperwork was compliant for all listings before closing
- Created social media posts with Canva and StudioPro
- Managed agent’s social media
- Managing reports and client databases
- Filing and storing documents
- Calendar management
- Providing administrative support to team
- Create and distribute marketing materials
- Updated listings on HAR.com
- Assisting with preparation of open houses and other related events
- Put together listing presentations
- Complete and submit monthly expense report
- Top Producing Real Estate Team
Human Resources Manager/Business Administrator
Segreto Finishes
Houston, TX
10.2023 - 10.2024
- Onboard all new employees, ensure all documentation is accurate and compliant, including employee files, I-9’s, and ensure new and existing staff understand the employee handbook, PTO, health insurance, vacation, and travel policies as well as how to use HR and time tracking systems.
- Point person for training and questions, HR point of contact for all employees
- Work with managers to create job descriptions for new hires, screen applicants, including background checks and drug tests if applicable, and manage the predictive index software to align candidates with positions.
- Provide guidance on employee behavior and conflict resolution.
- Counseling employees who are struggling with their role.
- Responsible for benefits administration and health insurance renewals and coordination.
- Establish onboarding and termination procedures for all employees
- Assist with payroll, approving timesheets for employees and answering any payroll questions.
- Back up for front desk, answering phones and greeting visitors
- Monitoring office supplies and ordering new stationary, furniture, appliances and electronics as required.
- Managed all new vendor contracts
- Book travel for out of state jobs, hotel accommodations, flights, and rental vehicles.
Human Resources/Operations Manager
Douglas Elliman Texas
Houston, TX
02.2020 - 10.2023
- Oversee the onboarding of real estate agents and employees
- HR point of the contact for the employees and agents, providing both remote/on-site support
- Introduce office procedures and guidelines to minimize COVID-19 exposure.
- Oversee procedures related to recruitment, benefits, employee relations, and other related areas of human resources
- Establish onboarding and termination procedures for all employees and agents
- Develop and lead orientation for agents and employees
- Maintain all digital employee and agent files ensuring compliance
- Responsible for TREC invitation for all new agents and association transfers
- Apply and maintain memberships for all Texas associations.
- Order and maintain inventory of office supplies and marketing materials for our offices in Austin, Dallas, and The Woodlands.
- Oversee all facility projects
- Communicated with senior management, and executives, on all hiring and personnel changes.
- Manage receptionists and all front desk procedures
- Oversee the day-to-day operations of the office
- Managed all company events
- Handled all invoices, quotes, and appointments with our clients.
- Managed office leases and renewals
- Assisted the President of Douglas Elliman Texas with calendar management and special projects.
Operations Assistant- Operations Manager
John Daugherty, Realtors
Houston, TX
04.2016 - 02.2020
- Company Overview: Acquired by Douglas Elliman
- Provide simultaneous assistance to an office of 150 agents and staff, supporting them with various administrative tasks.
- Assist with new hires and terminations for staff and agents
- Assist with invoices and new vendor requests
- Order and maintain inventory of office supplies and marketing material
- Assist with benefits information and enrollment
- Assist agents, staff, assistants, and management as needed
- Cover front desk as needed, greeting staff and clients
- Managed four receptionists and operations assistant
- Track office maintenance, coffee supplies, and toner supplies
- Assist with company events, inquiring about pricing and putting spreadsheets together for management approval.
- Acquired by Douglas Elliman
Business Office Associate
CarMax Auto Superstore
Houston, TX
09.2016 - 11.2018
- Company Overview: Part-Time Position
- Responsibilities include opening and closing the business office, reviewing, and processing documents associated with customer’s vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases, handling accounts payable functions, tendering cash transactions, preparing bank deposits, and answering multi-line phone system.
- Part-Time Position
Lead Operations Manager/Office support
Robert Half International
Long Beach, CA
02.2009 - 06.2015
- Complete all new internal hire, transfer, and termination paperwork ensuring I-9 compliance
- Assist with invoices and new vendor requests
- Process expense reports and time sheets for internal staff
- Maintain inventory of marketing material and office supplies
- Responsible for all general office procedures; front desk duties, answering and routing calls to appropriate staff member, filing, faxing, copying, and greeting candidates/clients.
- Provide excellent customer service ensuring a main point of contact for any discrepancies
- Initiate background checks, candidate drug testing, Maintain applicant inquiries such as availability and address/phone number changes.
- Processing payroll ensuring all timesheets are submitted on time for all consultants on assignment
- Manage accounts payable for branch
Receptionist/Administrative Assistant
Robert Half International
Long Beach, CA
05.2006 - 02.2009
- Responsible for lobby, reception area as well as office
- Prepare shipments for various carriers, receive and sort mail deliveries
- Responsible for answering and screening all incoming calls, making sure calls are routed to appropriate staff
- Provide excellent customer service
- Responsible for inputting heavy data entry performing both alpha and numeric entry
- Maintain applicant inquiries such as availability and address/phone number changes
- Processing payroll ensuring all timesheets are submitted on time for all consultants on assignment
- Ensure I-9 compliance for all candidates
Education
High School -
Lakewood High School
05.2002
Skills
- Project Coordinator
- Communication Skills
- Bilingual English/Spanish
- HR management
- Teamwork/Collaborative
- Deadline oriented
- Detail/Goal Oriented
- Adaptability
- Conflict resolution
- MS Teams
- DocuSign
- Proficient in MS Office
- Mondaycom
- Adobe
- Calendly
- Boxcom
- StudioPro
- HubSpot
- Canva
- Nextiva phone system
References
All References Available Upon Request
Applications
- MS Teams
- DocuSign
- Proficient MS Office
- Monday.com
- Adobe
- Calendly
- Box.com
- StudioPro
- HubSpot
- Canva
- Nextiva Phone System
Languages
Spanish
Native/ Bilingual
Certification
- Notary Public, Texas | Expires February 2028
- Texas Real Estate | Expected November 2025
Timeline
Assistant to Top Producing Team (Independent Contractor)
Douglas Elliman Texas
10.2024 - Current
Human Resources Manager/Business Administrator
Segreto Finishes
10.2023 - 10.2024
Human Resources/Operations Manager
Douglas Elliman Texas
02.2020 - 10.2023
Business Office Associate
CarMax Auto Superstore
09.2016 - 11.2018
Operations Assistant- Operations Manager
John Daugherty, Realtors
04.2016 - 02.2020
Lead Operations Manager/Office support
Robert Half International
02.2009 - 06.2015
Receptionist/Administrative Assistant
Robert Half International
05.2006 - 02.2009
High School -
Lakewood High School
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