Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Timeline
Generic

Tadiwa Dhlamini

Oakridge,NC

Summary

Hardworking Associate, stays on top of fast-paced performance demands with thoughtful prioritization and stringent time management. Resourceful problem-solver with excellent communication and business acumen. Meets individual targets with attention to detail and quick-learning nature. Very passionate about E-Sports and Manga. Comfortable team player, constantly prioritizing tasks over wants, and bringing an overall comfort towards the environment currently inhabited.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
01.2022 - 12.2023
  • Approached and solved problems with initiative and sound judgment
  • Promoted loyalty programs and store cards
  • Engaged customers in pleasant conversation while completing cash register transactions
  • Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
  • Informed customers of promotions and special offers which increased sales
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Addressed customer questions and complaints with professionalism
  • Trained 3 new hires in multiple positions maximizing workflow and fluidity
  • Accurately processed debit

Microsoft Excel Associate

Microsoft
01.2022 - 12.2023
  • Identified issues and solutions which eliminated backlog and maximized workflows
  • Performed manual labor tasks using detailed instructions from supervisors
  • Optimized department workflow based on real-time and in-depth analyses of current operations and emerging technical options
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Collaborated positively with peers which maintained a friendly supportive and cooperative work atmosphere.

Junior Tableau Developer

Tableau
01.2022 - 12.2022
  • Conducted quality data analysis and clinical decision support for designated systems
  • Worked with UX designers to design and build user interfaces and iterate based on user feedback
  • Developed and ran basic SQL queries and data collection spreadsheets to support assigned business areas
  • Worked on new products and updated functionality of existing software systems
  • Initiated design development processes by analyzing user needs and software requirements against design vision
  • Predicted design outcomes and consequences using computer simulations and mathematical models

Education

Diploma - Information Technology

North Carolina Agricultural And Technical State University
Greensboro, NC
05.2027

High School Diploma -

Northwest Guilford Highschool
Oak Ridge, NC
06.2023

Skills

  • Microsoft Excel
  • Linux
  • Data Storage and Retrieval
  • Task Prioritization
  • Adaptability
  • Software
  • Data Visualization
  • Teamwork and Collaboration
  • Customer Service

Affiliations

Black Student Union (BSU), The Black Student Union (BSU) is an organization at Northwest Guilford High, primarily developed to unify and engage students while simultaneously informing them on black culture. During my stay, I helped advocate for student needs, racial conflicts and problems contributing to the decline of the "image" of Black People.

Certification

Microsoft Excel Certification

  • Issued from Microsoft
  • March 02, 2023

Timeline

Crew Member

McDonalds
01.2022 - 12.2023

Microsoft Excel Associate

Microsoft
01.2022 - 12.2023

Junior Tableau Developer

Tableau
01.2022 - 12.2022

Diploma - Information Technology

North Carolina Agricultural And Technical State University

High School Diploma -

Northwest Guilford Highschool

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Tadiwa Dhlamini