Tadja Enos
Grass Valley,CA
Summary
Experienced with project management, client relations, and service delivery. Utilizes analytical thinking to streamline processes and enhance client satisfaction. Recognized for attention to detail and organizational skills, while training colleagues to ensure high standards. Track record of effective communication and problem-solving in diverse environments. Adept in public speaking and creative/technical writing.
Overview
9
9
years of professional experience
Work History
Design & Delivery Consultant
Kaiser Permanente Educational Theatre
10.2019 - 01.2025
- Facilitated conversation, education and activities for clients in interactive webinars.
- Wrote and developed numerous interactive health education webinars to reach target audiences (e.g. school teachers & corporate managers).
- Received training in social emotional arts, trauma informed care, resilience, nervous system regulation, and other topics in the mental health field.
- Researched and presented information to colleagues to increase team knowledge.
- In-charge of organizing all of team's documents.
- Liasoned with clientele to confirm technical details for webinars.
- Assisted in training and onboarding new colleagues on facilitation skills and applicable health information, ensuring high standard of educational delivery across team.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Complied with legal and ethical standards to meet regulatory requirements.
- Collaborated with healthcare professionals to create comprehensive mental health education.
- Improved community health by developing and implementing targeted educational programs.
- Provided technical assistance to other professionals, sharing best practices and evidence-based strategies.
- Designed culturally competent curriculum tailored to diverse populations, addressing specific barriers to healthcare access and utilization.
Assistant, Copywriter & Co-Facilitator
Shannon Amrein LLC
01.2022 - 10.2023
- Planned, marketed, organized and co-facilitated a weekend-long, in-person retreat.
- Co-facilitated both virtual and in-person events, taught about topics related to her work, and led guided meditations.
- Created and edited websites, keeping copy consistent with brand.
- Developed engaging and persuasive copy for digital and social media platforms.
- Joined in conversation in podcasts about topics relating to her work, then edited and published.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Edited existing copy for clarity, grammar, punctuation, and overall effectiveness while respecting original author's intent.
- Increased brand awareness through the creation of compelling content for website landing pages, blog posts, and email newsletters.
- Ensured consistency in brand messaging across multiple channels by adhering to established style guides and tone standards.
- Transformed complex information into easily digestible pieces.
- Supported SEO initiatives through strategic keyword incorporation in web content, driving organic traffic growth.
- Created brand-aligned images on Canva for social media, website and online courses.
- Helped to write and create course material.
Ticket Office Assistant
Arts & Lectures
09.2015 - 06.2019
- Maximized revenue potential through upselling premium seating options when appropriate.
- Tailored recommendations to individual customer needs, enhancing satisfaction with personalized service.
- Managed cash transactions accurately, balancing daily sales reports and reconciling discrepancies.
- Maintained organized and up-to-date records of all ticket transactions, ensuring accurate reporting.
- Worked at Will Call at various events, providing customer service and professionalism in the face of celebrities.
- Organized and maintained tickets and documents in the office.
Education
Bachelor of Arts - Acting
University of California, Santa Barbara
Santa Barbara, CA06-2019
Skills
- Creative problem-solving
- Attention to detail and organizational skills
- Self-motivation
- Writing and Public Speaking
Timeline
Assistant, Copywriter & Co-Facilitator
Shannon Amrein LLC
01.2022 - 10.2023
Design & Delivery Consultant
Kaiser Permanente Educational Theatre
10.2019 - 01.2025
Ticket Office Assistant
Arts & Lectures
09.2015 - 06.2019
Bachelor of Arts - Acting
University of California, Santa Barbara
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