Tad Keppler
San Tan Valley,AZ
Summary
Seasoned information technology expert knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with several years of related experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chief Technology Officer
The Evergreen School
Shoreline, WA
09.2020 - 06.2024
- Overhauled the network during the pandemic with zero downtime, focusing on security and scalability, ensuring a stable learning/teaching environment.
- Developed and implemented a long-term technology strategy that increased efficiency and reduced costs, while transitioning to and from remote learning and 1:1 devices.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies, and company policies.
- Developed and implemented security policies, procedures, and standards to protect the organization's information systems, including Data Governance, Cyber Security, Incident Response, Disaster Recovery, Data Retention, Data Encryption, and Access Control.
- Guided cybersecurity awareness training for employees at all levels of the organization.
- Maintained up-to-date knowledge of cybersecurity trends and best practices.
Chief Information Officer
Holt Woods & Scisciani LLP
Seattle, WA
04.2018 - 08.2020
- Created a comprehensive system of policies and procedures for the use of information technology throughout the organization.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Performed regular system audits to identify vulnerabilities and weaknesses in the network architecture.
- Maintained up-to-date knowledge of emerging trends in the field of cybersecurity as well as best practices for defending against cyberattacks.
- Developed and implemented strategies to ensure the security of confidential data.
Director of Information Technology
Seattle Chamber of Commerce
Seattle, WA
01.2017 - 12.2017
- Monitored system performance to identify potential problems before they occur.
- Resolved technical issues in a timely manner through troubleshooting methods.
- Maintained, monitored, and upgraded existing systems to ensure optimal performance.
- Designed comprehensive disaster recovery plans to ensure business continuity.
- Negotiated service agreements with vendors for hardware, software, and services procurement.
- Provided technical support for network infrastructure, hardware and software applications, and user access control issues.
IT Support Manager
CMIT Solutions
Seattle, WA
01.2016 - 12.2016
- Managed infrastructure of 18 small/medium size businesses consisting of Windows, Apple, and hybrid networks.
- Managed ticketing system and support staff ensuring each issue is sent to the proper SME for rapid resolution.
- Provided technical support to customers and internal users via phone, email and remote access tools.
- Managed vendor relationships by coordinating service delivery schedules and resolving any discrepancies.
- Created and maintained technical documentation for IT systems and processes.
- Ensured that all IT projects are completed within budget constraints while maintaining quality standards.
Director of Information Technology
Herrera Environmental Consultants
Seattle, WA
04.2011 - 11.2015
- Created and executed a comprehensive plan to enhance workflow processes, foster collaboration, and streamline data accessibility through the implementation of tools such as O365, SharePoint, Visio, and Deltek Vision across a mixed network of Apple and Windows devices.
- Renegotiated vendor contracts and replaced inefficient hardware and services, resulting in a 45% reduction in IT costs.
- Built internal wiki site that included creating knowledge base articles for troubleshooting issues and how-to instructions for users.
- Road mapped the future state and identified ways to optimize existing software and hardware platforms while introducing and integrating emerging technologies into daily business.
- Created IT request system to track IT issues and feedback to improve the user experience and improve service delivery.
- Implemented standardized processes and procedures to manage IT changes with minimal impact users.
- Managed and mentored IT Team and facilitated support across five sites.
- New Employee of the Year 2011 – Voted by all employees
- Employee of the Year 2012 and Support Staff of the Year 2012 – Voted by all employees
- Employee of the Year 2013 and Support Staff of the Year 2013 – Voted by all employees
Education
Bachelor of Arts - Education
Trinity Lutheran College
Everett, WA06-1999
Skills
- Risk Management
- Compliance Oversight
- System Architecture
- Network Security
- Disaster Recovery Planning
- Network Security Management
- Network Administration
- System Troubleshooting
- Team building
- Disaster Recovery
- Technical Troubleshooting
- Vendor Relationship Management
- Problem-Solving
Certification
- Certified Information Systems Security Pro (CISSP)
- Certified Information Security Manager (CISM)
- Cloud Computing Security Knowledge (CCSK)
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Desktop Support Professional (MCDST)
- Microsoft Certified Network Product Specialist (MCNPS)
- Microsoft Certified Product Specialist (MCPS)
- Microsoft Office User Specialist (MOS)
- HIPAA Certified
Timeline
Chief Technology Officer
The Evergreen School
09.2020 - 06.2024
Chief Information Officer
Holt Woods & Scisciani LLP
04.2018 - 08.2020
Director of Information Technology
Seattle Chamber of Commerce
01.2017 - 12.2017
IT Support Manager
CMIT Solutions
01.2016 - 12.2016
Director of Information Technology
Herrera Environmental Consultants
04.2011 - 11.2015
Bachelor of Arts - Education
Trinity Lutheran College
- Certified Information Systems Security Pro (CISSP)
- Certified Information Security Manager (CISM)
- Cloud Computing Security Knowledge (CCSK)
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Desktop Support Professional (MCDST)
- Microsoft Certified Network Product Specialist (MCNPS)
- Microsoft Certified Product Specialist (MCPS)
- Microsoft Office User Specialist (MOS)
- HIPAA Certified
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