Tadonia Clark
Summary
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Medstar Washinton Hospital Center
02.2023 - 11.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
Phlebotomy /Front Desk Receptionist
Actalent
10.2020 - 01.2023
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Packaged and shipped specimens to central lab daily.
- Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
Front Desk Receptionist
Tribute at Melford
06.2019 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Provided basic technical support for front office equipment, minimizing downtime.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Administrative Assistant
BayCss
10.2016 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
Booker T Washington PCHS
Washington,DC06-2007
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Infection control
- Paperwork processing
- Recording data
- Medical records management
- Medical office administration
- Medical terminology
- Capillary puncture
Accomplishments
- Supervised team of 6 staff members.
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Languages
English
Native or Bilingual
Timeline
Phlebotomist
Medstar Washinton Hospital Center
02.2023 - 11.2024
Phlebotomy /Front Desk Receptionist
Actalent
10.2020 - 01.2023
Front Desk Receptionist
Tribute at Melford
06.2019 - 08.2020
Administrative Assistant
BayCss
10.2016 - 04.2019
High School Diploma -
Booker T Washington PCHS
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