Taeson Black

Dedicated Public Cloud Technical Solutions Specialist with a proven track record in driving client success and technical innovation at IBM. Skilled in optimizing backend operations and creating seamless applications through cloud and cognitive solutions. Adept at guiding Clients in Cloud strategy, delivering compelling proof points, and identifying high-value entry points, resulting in abundant satisfaction. Committed to continuous learning, I leverage expertise in DevOps, hybrid cloud integration, and AI technologies to refine products and enhance user experiences.

• HTML5/CSS3
• Javascript
• IBM open-source foundations
• IBM virtual collaboration
• IBM Agile Explorer
• Cloud Core
• SAP on IBM Cloud Sales Foundation
• IBM Cloud Essentials
• IBM Technology Excellence
• IBM Cloud Satellite Technical Sales Intermediate
• Watsonx.data Sales Foundation
• IBM garage essentials
• Sales intern
• Global Sales School – Sales Activation
• IBM power Systems Virtual Server Sales Foundation
• IBM Cloud for VMware Solutions Sales Foundation
• Cloud Satellite Sales Foundation
• BM Cloud for Financial Services Sales Foundation V2

• Experienced level skills in Cloud Platform technology - DevOps best practices, hybrid cloud integration, IBM Cloud (PaaS) & (IaaS), cognitive computing, IBM Artificial Intelligence (Watson) API's, Cloud Privacy and Security, Cloud Backup and Recovery, Multi-Cloud (Azure, AWS, GCP) knowledge and implementation
• JavaScript Certification
• CIW Advanced HTML5/CSS3 Certification
• Experienced in C/C++
• Experienced in Python
• Experience in Haskell
• Experienced in Marie
• Experienced in Carbon react
• Experienced in Terraform

1. Led Technical Strategy and Client Success at IBM:
  - Accountable for defining and executing technical strategies, resulting in a 20% increase in client satisfaction and a 15% boost in successful project implementations.
  - Delivered compelling technical proof points, including demonstrations and workshops, leading to $2 million in new business opportunities within a year.

2. Agile Application Development Expertise:
  - Spearheaded Agile development projects, ensuring seamless collaboration among collocated and global teams, resulting in 12% faster project delivery and 30% reduction in development-related errors.
  - Utilized Salesforce Apex and Lightning web components, enhancing application efficiency and user experiences, leading to a 25% improvement in user satisfaction ratings.

3. Innovative Cloud & Cognitive Solutions Implementation:
  - Guided clients on high-value Cloud & Cognitive entry points, driving the implementation of 15+ new applications, transforming existing systems, and establishing 3 successful Cloud sandboxes, generating $5 million in revenue.
  - Leveraged expertise in node.js and JavaScript, contributing to the integration of code into enterprise systems, resulting in a 40% enhancement in system performance and a 10% reduction in maintenance costs.

4. Continuous Learning and Skill Enhancement:
  - Demonstrated commitment to continuous learning and staying up-to-date with advancements in AI and technology, acquiring 4 new certifications and completing 20+ professional development courses within the last year.
  - Proactively engaged in upskilling initiatives, acquiring proficiency in Python, resulting in the successful implementation of 2 innovative AI-driven solutions for clients, leading to a 15% increase in customer retention.

5. Collaborative Team Player and Effective Communicator:
  - Collaborated effectively with cross-functional teams, ensuring smooth communication and knowledge sharing, resulting in a 25% increase in team productivity and a 10% improvement in project outcomes.
  - Demonstrated excellent interpersonal and communication skills, facilitating clear and concise communication with clients and team members, leading to a 95% client satisfaction rate and positive feedback in client testimonials.

• Tom Scott: tscott@us.ibm.com
• Connor Richardson: Connor.Richardson@ibm.com
• Eric Castillo: Eric.Castillo@ibm.com
• Donna Johnson: johnson@us.ibm.com