Shavonte Williams
Summary
Dedicated job seeker with a proven track record of effectively addressing company needs through consistent and organized practices. Recognized for thriving under pressure and quickly adapting to new situations and challenges, ensuring optimal enhancement of organizational brand. Strong commitment to delivering results that align with business objectives while fostering a collaborative work environment. Eager to leverage skills and experience to contribute positively to a dynamic team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cotton Patch Cafe
04.2025 - Current
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff on best practices in customer service and sales techniques.
- Implemented inventory management systems to streamline stock replenishment processes.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented strategic initiatives to optimize workflow and enhance customer satisfaction.
Culinary Manager
On The Border
10.2023 - 03.2025
- Delivered essential skills training to new team members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
Optical Manager
Pflugerville Vision Care
10.2021 - 06.2023
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
- Supervised and contributed to training student opticians.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Managed client frame selection processes and walked through lens options.
- Repaired and adjusted frames to meet customer needs.
Optician
Vision Center by Walmart
12.2020 - 10.2021
- Filling glasses and contact prescriptions as well as taking measurements for glasses fitting.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Porter
University Medical Center
08.2019 - 10.2020
- Transporting patients to and from the operating room
- Turning over and preparing each operating room between cases.
- Sanitized frequented areas and equipment using approved supplies.
Activity Director
CHILDREN'S HOPE
05.2018 - 08.2019
- Supervising staff and children, creating weekly schedules, observing activities and family visits
- Coordinated calendars, shifts and activity schedules with staff.
- Interacted with patients and families by addressing questions and concerns.
- Instructed residents in recreational activities to meet specific psychological and physical needs.
- Organized services such as transportation, event security and catering.
- Trained and managed assistants and delegated tasks for staff members.
Education
Some College (No Degree) -
Vouge College of Cosmetology
High School Diploma -
Monterey High School
05.2011
Skills
- Management
- Currency processing
- Client support
- Verbal and Written Communication
- Problem-Solving
- Inventory Management
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Courteous with Strong Service Mindset
- Customer relations
- Staff training and development
- Team motivation
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
CPR Certification First Aid Certification
Timeline
Assistant Manager
Cotton Patch Cafe
04.2025 - Current
Culinary Manager
On The Border
10.2023 - 03.2025
Optical Manager
Pflugerville Vision Care
10.2021 - 06.2023
Optician
Vision Center by Walmart
12.2020 - 10.2021
Porter
University Medical Center
08.2019 - 10.2020
Activity Director
CHILDREN'S HOPE
05.2018 - 08.2019
High School Diploma -
Monterey High School
Some College (No Degree) -
Vouge College of Cosmetology
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