Taegann Christensen

Greeting customers, providing an exceptional level of engagement and discovering furnishing needs and opportunities. Helping customers make informed purchasing decisions. Maintaining and cultivating relationships with prospective clients and existing customers. Encouraging clients to partake in our Interior Design Program. Assisting customers through the entire buying process - from purchase to delivery. Achieving and driving sales goals - monthly and yearly

Review, implement and follow up on requests from clients and internal team members to include Service, Accounting, Verification Center and Data Center. Meet established goals for performing proactive client calls and customer visits. Schedule retention visits with customer to review client info and address any questions, concerns, or equipment training needs. Review incident reports daily, follow up with clients to determine the cause, and follow up with appropriate action to prevent further false alarms, including training and/or system service.

Representatives will answer all incoming customer inquiries, collaborate with management teams to stay updated on new products, services, and policies, record customer information within the customer service database, engage with clients in a friendly and professional manner while actively listening to their concerns, offer support and solutions to
customers in accordance with the company's customer service policies.

Welcoming guests in a warm and friendly manner, ascertains the dining needs, seat guests and manage the seating chart, monitors restaurant actively to determine seating and dining flow, responds to guests inquiries and requests in a timely, friendly and efficient manner. Guide guests through the menu with in-depth knowledge of dishes, ingredients, and daily specials, consistently upselling appetizers, drinks, and desserts. Manage multiple tables efficiently while maintaining attention to detail, timing, and cleanliness of assigned sections.

Supervise daily retail operations of the museum store, ensuring exceptional customer service and a welcoming shopping experience for all visitors. Manage inventory, merchandise displays, and stock replenishment; coordinate with vendors to ensure timely deliveries and accurate product selection. Collaborate with museum departments to support exhibition-related merchandise and promotional initiatives. This position also supported the Admissions staff as necessary.

Admissions Specialists are responsible for admitting, consulting, and marketing for clients, as well as assisting an admissions coordinator with development, recruiting strategies, and implementing duties involving clients. This
position was a team lead, and oversaw a team of admissions facilitators. Also responsible for cash handling, taking care of bank deposits and bank withdrawals to stock cash tills.

Greets guests in a warm and friendly manner, maintain accurate setup and delivery of all food and beverage orders to guest rooms, conduct floor sweeps to retrieve trays, set up and deliver all amenities to rooms in a timely manner, side work including polishing of glassware and silverware, folding/rolling napkins, setting up trays, stocking supplies, etc. Trained to follow Forbes Service Standards.