Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Taegionna Kelly

Jacksonville

Summary

Dynamic Team Associate with proven expertise at Amazon in shipping logistics and package sorting. Recognized for exceptional customer service and effective communication skills, consistently enhancing team performance. Adept at barcode scanning and maintaining organized workstations, contributing to timely deliveries and operational efficiency. Committed to fostering positive relationships and achieving common goals. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Associate

Amazon
Jacksonville
01.2025 - 03.2025
  • Collaborated with other team members while working towards common goals and objectives.
  • Scanned barcodes on packages to ensure accuracy of delivery.
  • Utilized hand-held scanning devices to track package movements.
  • Sorted parcels according to postcode destinations.
  • Unloaded incoming shipments from conveyor belts.
  • Loaded packages onto pallets for shipment.
  • Inspected packages for signs of damage or tampering.
  • Organized packages according to size and weight specifications.
  • Stacked packages in designated areas for further processing.
  • Operated forklifts, pallet jacks and other equipment as needed.
  • Assisted in loading delivery trucks with prepared packages.

Team Associate

Amazon
Jacksonville
03.2024 - 12.2024
  • Conducted weekly meetings with team members to discuss progress on tasks.
  • Maintained inventory records and tracked deliveries.
  • Coordinated with other departments to ensure timely delivery of projects.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Stacked boxes onto pallets in an efficient manner.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Organized packages according to type, size, destination, and other specifications.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Assisted in loading delivery trucks with prepared packages.

Cashier

Family Dollar
Jacksonville
06.2023 - 11.2023
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customer questions and provided store information.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier

Duval fish and chicken
Jacksonville
12.2022 - 03.2023
  • Processed sales transactions to prevent long customer wait times.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Cashier

Lemon pepper
Jacksonville
08.2022 - 11.2022
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.

Drive-Thru Cashier

Burger King
Jacksonville
01.2022 - 06.2022
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Received payment from customers and made change as needed.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Utilized computer system to track sales data for daily reports.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Greeted customers, took orders, and provided product information.
  • Prepared food items according to company standards for quality and presentation.

Cashier

Churches Chicken
Jacksonville
08.2021 - 10.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Collected payments and provided accurate change.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Host

Chilis's Bar and Grill
Jacksonville
12.2020 - 06.2021
  • Provided excellent customer service by anticipating customer needs.
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided customers with accurate wait times and monitored waiting list.
  • Greeted guests upon arrival and provided them with menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Education

High School Diploma -

A Philip Randolph Academy
Jacksonville, FL
06-2022

Skills

  • Barcode scanning
  • Team collaboration
  • Communication skills
  • Organizing work stations
  • Flexible schedule
  • Positive attitude
  • Package sorting
  • Shipping logistics
  • Customer service
  • Cash handling
  • Refunds and exchanges
  • Payment collection
  • Drawer balancing
  • Refund handling
  • Scanner operations
  • Receipt handling
  • Order taking
  • Cash register operation
  • Reservations
  • Front of house organization
  • Takeout order processing
  • Warehouse organization

Languages

English
Professional

Certification

  • Class E drivers license

Timeline

Team Associate

Amazon
01.2025 - 03.2025

Team Associate

Amazon
03.2024 - 12.2024

Cashier

Family Dollar
06.2023 - 11.2023

Cashier

Duval fish and chicken
12.2022 - 03.2023

Cashier

Lemon pepper
08.2022 - 11.2022

Drive-Thru Cashier

Burger King
01.2022 - 06.2022

Cashier

Churches Chicken
08.2021 - 10.2021

Host

Chilis's Bar and Grill
12.2020 - 06.2021

High School Diploma -

A Philip Randolph Academy

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