Taehesha Alston
Rosedale Queens,NY
Summary
Dynamic leader and problem-solver with a proven track record at NYC Housing Preservation and Development. Excelled in team leadership and customer service, boosting compliance through innovative training and education. Achieved a 30% profit increase as Kitchen Manager by optimizing menu pricing and reducing food costs, demonstrating exceptional attention to detail and financial acumen.
Overview
10
10
years of professional experience
Work History
Housing Inspector
NYC Housing Preservation and Development
03.2023 - Current
- Demonstrated commitment to professional development by participating in training sessions and workshops on a regular basis, staying current with industry best practices and emerging trends.
- Conducted regular re-inspections to ensure continued compliance with established codes and guidelines.
- Educated property owners on proper maintenance practices to promote ongoing adherence to housing standards.
- Assisted in the development of training materials for new inspectors, enhancing overall team performance.
Caterer
HM Catering LLC
09.2014 - Current
- Accurately estimated amount of food to prepare for events
- Verified safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas
- Discussed menu options, venue locations and event budget with clients to provide accurate service, food and beverage quotes
Stock Associate
Williams Sonoma Inc
11.2022 - 05.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Kitchen Manager
IV Purpose
05.2022 - 12.2022
- Updated catering menu prices resulting in 30% increase in profits
- Managed inventory, implemented portioning system which help reduce food cost by 25%
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Expeditor
Prime 39
12.2021 - 05.2022
- Plated and inspected all dishes in a timely manner resulting in faster ticket times without sacrificing quality of service
- Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house
Education
High School Diploma -
Boys and Girls High School
Culinary Arts -
Auguste Escoffier School Of Culinary Arts
01.2021
Skills
- Team Leadership
- Customer service
- Attention to detail
- Problem detection and resolution
Timeline
Housing Inspector
NYC Housing Preservation and Development
03.2023 - Current
Stock Associate
Williams Sonoma Inc
11.2022 - 05.2023
Kitchen Manager
IV Purpose
05.2022 - 12.2022
Expeditor
Prime 39
12.2021 - 05.2022
Caterer
HM Catering LLC
09.2014 - Current
High School Diploma -
Boys and Girls High School
Culinary Arts -
Auguste Escoffier School Of Culinary Arts
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