Taeizsh Narcisse
Blissfully Blessed
DeSoto,TX
27
years of professional experience
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Picker
3 Years 10 Months- Trained new staff on safety protocols, equipment usage, and proper picking techniques.
- Implemented best practices for order organization, enhancing productivity in high-demand periods.
- Assisted in maintaining a clean and organized work area, adhering to safety regulations and standards.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Customer Service Manager
14 Years 11 Months- Coordinated cross-departmental initiatives to streamline customer support processes.
- Managed escalated issues, fostering positive relationships with dissatisfied customers.
- Led regular team meetings to discuss performance metrics and best practices.
- Monitored industry trends to adapt strategies for evolving customer needs.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Tax
12 Years 7 Months- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Some College - Medical Assistant
Skills
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Timeline
Picker
Home Depot
10.2022 - CurrentRead More
Tax
Blissfully Blessed
01.2014 - CurrentRead More
Customer Service Manager
Walmart
01.2000 - 12.2014Read More
Hastings High School
Some College from Medical Assistant
Read More