Taeja Wakefield
Reading,PA
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
BibliU Campus
07.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Store Manager
Barnes and Noble College
04.2024 - 06.2024
- Provide a welcoming environment for students to be able to obtain materials needed to ensure a successful semester
- Manage a staff of students whom I hold to high expectations and keep them constantly sharpening their skills to better serve our students everyday
- Responsible for ordering and keeping fully stocked course materials and supplies
- Responsible for ordering and distributing Graduation Regalia to students and faculty
Assistant Store Manager
Barnes & Noble Education, Inc.
01.2023 - 03.2024
- Cash handling, customer service, team building, and problem solving on a daily basis
- Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation
Assistant Store Manager
Aeropostale
08.2016 - 12.2022
- Led team in daily store operations, ensuring efficient workflow and high customer satisfaction.
- Developed training programs for new employees, promoting skill development and operational excellence.
- Analyzed sales data to identify trends, informing inventory management and merchandising strategies.
- Fostered a collaborative team environment, encouraging open communication and teamwork among staff members.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Secondary Education (Associate) -
Reading Area Community College
09.2025
Skills
- Profit & Loss
- Assistant Manager Experience
- Payroll
- Microsoft Word
- Pricing
- Microsoft Office
- Cash Handling
- Customer support
- Customer Service
- Guest services
- Office Management
- Sales
- Recruiting
- English
- Organizational Skills
- Interviewing
- Human Resources
- Retail Sales
- Experience working with students
- Management
Languages
English - Expert
Spanish - Fluent
Timeline
Assistant Store Manager
BibliU Campus
07.2024 - Current
Store Manager
Barnes and Noble College
04.2024 - 06.2024
Assistant Store Manager
Barnes & Noble Education, Inc.
01.2023 - 03.2024
Assistant Store Manager
Aeropostale
08.2016 - 12.2022
Secondary Education (Associate) -
Reading Area Community College
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