Taejah Bevelle
Albany,NY
Summary
Motivated individual with 10 years of professional experience. Detail-oriented and adept in a variety of skills. Committed to learning, growing and excelling.
Overview
8
8
years of professional experience
Work History
Food Service Worker
Department Of Veteran Affairs Hospital
Albany, NY
02.2018 - Current
- Organized and delivered 200+ patient food trays according to standard recipes with requested changes for dietician's orders.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Customer Service Associate
Davis Vision
Latham, NY
08.2017 - 02.2018
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Issued and released pre-authorizations according to company's standard operating procedures.
- Verified and updated 100+ patient’s eligibility based upon documented criteria.
- Resolved client issues by processing complaints and grievances.
- Located in-network providers for members
- Provided primary customer support to internal and external customers.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Food Service Worker
Department Of Veteran Affairs Hospital
Brooklyn, NY
05.2015 - 09.2016
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted 200+ customers at counter to fulfill requests and answer questions.
Crew Trainer
Mc Donald's
Delmar, NY
09.2011 - 03.2014
- Trained employees in customer service, food safety and performance requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Taught 3+ new team members correct procedures for all areas of operations.
Education
A.A.S - Criminal Justice
Hudson Valley Community College
2014
Skills
- Customer Service
- Decision Making
- Team Building
- Problem Solving
- Tray Assembly
- Standards Compliance
- Work Coordination
- Flexible and Adaptable
- Records Management
Timeline
Food Service Worker
Department Of Veteran Affairs Hospital
02.2018 - Current
Customer Service Associate
Davis Vision
08.2017 - 02.2018
Food Service Worker
Department Of Veteran Affairs Hospital
05.2015 - 09.2016
Crew Trainer
Mc Donald's
09.2011 - 03.2014
A.A.S - Criminal Justice
Hudson Valley Community College
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