Resourceful professional with experience in customs clearances and shipment coordination. Skilled in cargo management and knowledgeable about customs regulations. Expertly develops client relationships and provides tailored solutions.
Overview
6
6
years of professional experience
Work History
Customs Entry Writer
D&A Customs Services INC
06.2023 - Current
Procured and coordinated cargo dispatched with preferred carriers, obtained delivery confirmation and finalized rates and assessorial charges.
Collaborated with support staff and modal departments to maintain import data integrity and compliance with customer SOP.
Delivered exceptional customer service through fast and accurate processing of entries, professional, precise communication and coordination with other departments to resolve inquires.
Analyzed and validated import documentation and data to remain in accordance with applicable laws and regulations.
Assistant General Manager
CSC Fashion, INC.
08.2020 - 02.2022
Resolved problems promptly to elevate customer approval.
Managed team schedule with eye for coverage needs and individual strengths.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Enforced quality assurance protocols to deliver ideal customer experiences.
General Assistant
Fashion Elite, INC.
12.2019 - 07.2020
Scheduled routine site maintenance and repair activities to avoid office disruptions.
Processed incoming and outgoing mail and packages according to established procedures.
Reviewed files, records and other documents to obtain information to respond to requests.
Input data into spreadsheets and databases.
Server
School Food Blooming Roll
08.2017 - 11.2018
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Criminology/Criminal Justice
California State University - Long Beach
Long Beach, CA
05.2024
Associate of Science - Criminal Justice
East Los Angeles College
Monterey Park, CA
06.2022
Skills
Reading Comprehension
Critical Thinking
Time Management
EPA Requirements
Email Communication
Active Listening
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Korean
Native or Bilingual
Spanish
Limited Working
Timeline
Customs Entry Writer
D&A Customs Services INC
06.2023 - Current
Assistant General Manager
CSC Fashion, INC.
08.2020 - 02.2022
General Assistant
Fashion Elite, INC.
12.2019 - 07.2020
Server
School Food Blooming Roll
08.2017 - 11.2018
Bachelor of Science - Criminology/Criminal Justice
Immigration Services Assistant at United States Immigrations and Customs Services (USCIS)Immigration Services Assistant at United States Immigrations and Customs Services (USCIS)
Manager: Design and Delivery Resilience Programs at Kaiser Permanente Educational TheatreManager: Design and Delivery Resilience Programs at Kaiser Permanente Educational Theatre