Taejunai Pickett
Seattle,WA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Greytar
2022.04 - 2023.01
- Perform sales and leasing activities to achieve community's revenue
- Follow-up with prospects and new residents to ensure satisfaction.
Shipping Associate/Store Manager
The Postman
2020.08 - 2022.10
- Handling day-to-day shipping, receiving, and mailing packages.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Front Desk Building Specialist
Compass Housing Alliance
2016.10 - 2018.09
- Maintain a security presence in the reception lobby area.
- Observe, record, and respond as needed to the incoming and outgoing guests.
- Respond to tenant issues as appropriate.
Front Desk Staff Member
The Josephinum
2013.06 - 2015.06
- Greeted tenants and visitors upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered all telephone calls promptly and appropriately handled needs.
Education
Southlake High School
Associate Degree - Social Work
Seattle Central Community College
09.2017
Skills
- Strong oral and written communication skills
- Business Processes and Procedures
- Provides excellent customer service and customer support
- Creative and Adaptable
- Microsoft Office Word, Excel, and Outlook
- Sale and Rental Recordkeeping
Timeline
Leasing Consultant
Greytar
2022.04 - 2023.01
Shipping Associate/Store Manager
The Postman
2020.08 - 2022.10
Front Desk Building Specialist
Compass Housing Alliance
2016.10 - 2018.09
Front Desk Staff Member
The Josephinum
2013.06 - 2015.06
Southlake High School
Associate Degree - Social Work
Seattle Central Community College