Taelor Dinson
Seattle
Summary
Seeking a full-time administrative position where I can utilize my hospitality management experience, strong organizational skills, and attention to detail to support daily operations, coordinate workflows, and contribute to a successful team. Looking to transition my leadership, customer service, and problem-solving abilities into a professional administrative environment while continuing to grow my career.
Overview
2027
2027
years of professional experience
Work History
Assistant General Manager
Best Western Seattle Airport
Seattle, WA
03.2026 - Current
- Assisted the General Manager in overseeing daily hotel operations, ensuring exceptional guest service, operational efficiency, and compliance with brand standards.
- Managed front desk, housekeeping, maintenance, and guest relations teams to maintain high service quality and improve overall guest satisfaction.
- Supported hiring, training, scheduling, and performance management of hotel staff to build an effective and motivated team.
- Monitored occupancy, revenue performance, and operational expenses while assisting with strategies to maximize profitability.
- Handled guest concerns and service recovery situations professionally, improving guest experiences and maintaining positive reviews.
- Assisted with budgeting, purchasing, inventory control, and administrative reporting to support smooth hotel operations.
- Ensured compliance with safety regulations, company policies, and Best Western brand procedures.
- Coordinated with third-party booking platforms, vendors, and airport-related services to enhance operational performance.
- Supported sales initiatives, group bookings, and local partnerships to increase revenue opportunities.
- Served as acting General Manager when needed, providing leadership and decision-making support across all departments.
Sales Coordinator/Accounting/Front Desk Agent
Springhill Suites
Seattle, WA
2022 - 2026
- Represent hotel effectively, in compliance with industry standards.
- Answer phone calls and assist guests with any needs.
- Promote loyalty program.
- Create accurate sales correspondence, proposals and contracts.
Sales Coordinator/ Executive Assistant
BMI Hospitality
Seattle, WA
01.2018 - 01.2020
- Maintain established client relationships while prospecting new business.
- Develop new business opportunities and increased hotel revenue through cold calls, networking events, referrals, existing customers & hotel partners.
- Prepare presentations for quarterly & annual meetings.
Front Desk Agent
Hotel Interurban
Tukwila, WA
01.2018 - 01.2019
- Handles incoming calls on a multi-line phone system and directed them to the correct staff.
- Maintain lobby in neat and organized fashion to ensure that clients are comfortable and feel welcomed.
Front Desk Agent
Home2 Suites
Seattle, WA
01.2016 - 01.2017
- Greet and welcome guests upon arrival.
- Provide basic and accurate information in-person and via phone/email.
- Preform other clerical front desk duties such as filing, photocopying, transcribing and faxing.
Front Desk Agent
Home2 Suites
Seattle, WA
01.2016 - 01.2017
- Greet and welcome guests upon arrival.
- Provide basic and accurate information in-person and via phone/email.
- Preform other clerical front desk duties such as filing, photocopying, transcribing and faxing.
Education
Igrad Academy -
Igrad Academy
Seattle, WA01.2016
Cleveland High School - undefined
Cleveland High School
Seattle, WA 1 2012 - 1 2015
Skills
- Sales & Marketing
- Highly Self-Motivated
- Proficient in MS Suite
- Excellent Communicator
- Honesty
- Integrity & Trustworthy
- Results Driven & Detail Oriented
- Accounts Payable & Receivable
- Collaborative & Team Oriented
- Superior Customer service
- Innovative & Independent
- Resourceful and Reliable
- Project management
- Solution Oriented
Timeline
Assistant General Manager
Best Western Seattle Airport
03.2026 - Current
Sales Coordinator/ Executive Assistant
BMI Hospitality
01.2018 - 01.2020
Front Desk Agent
Hotel Interurban
01.2018 - 01.2019
Front Desk Agent
Home2 Suites
01.2016 - 01.2017
Front Desk Agent
Home2 Suites
01.2016 - 01.2017
Cleveland High School - undefined
Cleveland High School
1 2012 - 1 2015
Sales Coordinator/Accounting/Front Desk Agent
Springhill Suites
2022 - 2026
Igrad Academy -
Igrad Academy