Offering expertise in problem-solving and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Supply Chain - Mail Delivery Specialist
Wichita Public Schools USD 259
08.2023 - Current
Developed strong client relationships through consistent communication and attentive service.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Listened and responded to customer requests and forwarded necessary information to superiors.
Proactively communicated with supervisors regarding any challenges faced during deliveries or improvements needed within the system for better results.
Demonstrated flexibility in adjusting to unexpected changes in daily schedules, maintaining a high level of performance regardless of unforeseen circumstances.
Resolved customer complaints promptly, demonstrating professionalism and commitment to satisfaction in every interaction.
Nutrition Service Warehouse Worker
Wichita Public Schools USD 259
06.2022 - 08.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Performed general housekeeping and cleaning tasks.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Inventory Management Specialist
IT Source - Apollon Computers
08.2017 - 08.2020
Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
Enhanced warehouse efficiency with the introduction of innovative storage solutions and layout optimization.
Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Bar Manager
Rhythm And Cues
01.2011 - 08.2017
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Streamlined inventory management for optimal stock levels and reduced waste.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Science Teacher at Truesdell Middle School for Wichita Public Schools USD 259 and Valley Center Middle School USD 262Science Teacher at Truesdell Middle School for Wichita Public Schools USD 259 and Valley Center Middle School USD 262
Custodial Services & Work Controls Manager at Wichita Public Schools USD 259Custodial Services & Work Controls Manager at Wichita Public Schools USD 259
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY