Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Communications Operator
Kaiser Permanente
Harbor City, CA
12.2024 - Current
Manage emergency communications and responses with efficiency and accuracy
Oversee pager distribution and replacement for staff
Provide exceptional customer service in a fast-paced working environment
Perform clerical duties, including maintaining the directory database
Schedule on-call doctors and ensure proper coordination for shifts
Monitor alarms and notify appropriate personnel in critical situations
Operated emergency response systems to update and retrieve up-to-date information for first responders.
Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
Demonstrated strong organizational and time management skills while managing multiple projects.
Learned and adapted quickly to new technology and software applications.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Environmental Services (EVS)
Kaiser Permanente
Downey, CA
04.2024 - 12.2024
Ensured cleanliness and safety of hospital facilities in compliance with health standards
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Restocked and sanitized supplies and workstations to maintain optimal service levels
Collaborated with team members to improve operational efficiency and patient satisfaction
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Sales Advisor
Tesla
Torrance, US
04.2023 - 02.2024
Increased sales by offering advice on purchases and promoting additional products.
Listened to customer details and offered matching solutions to meet wide range of requirements.
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Contributed to event marketing, sales and brand promotion.
Attended monthly sales meetings and quarterly sales trainings.
Trained new employees on customer service, money handling and organizing strategies.
Coached direct reports in sales strategy, pipeline management, opportunity generation and career planning, creating atmosphere of achievement and group-oriented motivation.
Forklift Operator
Global Experience Specialists INC
Cypress, US
02.2020 - 04.2023
Operated forklifts and cranes to efficiently move and store materials
Monitored inventory accuracy through detailed record-keeping
Maintained OSHA compliance and prioritized workplace safety
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
Adjusted machinery and notified supervisors of malfunctions.
Level 5 Associate/Clean-Up
In-N-Out Burger
San Pedro, US
11.2017 - 04.2023
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Greeted customers promptly and took orders to keep flow of traffic moving.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Performed shift change tasks each day to keep store neat and running smoothly.
Promptly resolved customer complaints, escalating major issues to supervisor.
Made change and returned correct cash and coin to patrons.
Trained newly hired employees on routine tasks and customer service.
Processed orders on POS system and accepted cash and charge payments.
Provided support to crew members, facilitating quick food preparation and delivery.