Taelor Staton-Gutrich

This caseworker partnered with Treatment Foster Care agencies to ensure the child's needs were met and ensure service agreements aligned with the overall status of the case relating to teens from ages 6 months to 21 years of age. Often ensuring the child is up to date on medical appointments, attending school regularly, reviewing progress reports, and ensuring their placements meet all their needs while advocating client needs within the Maryland courts system. Attending biweekly supervision meetings to further discuss and effectively communicate case plans, service agreements, and the overall status of the case. Delegate court-ordered tasks to parents requesting reunification with youth, and additionally, provide updates to officers of the court on a bi-annual basis. Ensuring all client data and information is shared and disbursed appropriately per HIPAA (Health Insurance Portability and Accountability Act) regulations, always regarding confidentiality of client information.

Utilized skills mastered to provide enjoyable activities for children under supervision.

Communicated with parents regarding observations and concerns, or to provide positive feedback.

Assisted children in overcoming inappropriate behavior, providing positive guidance, and reinforcement.

Assist in building positive relationships with parents by listening to concerns and requests effectively.

Helped children practice good hygiene, provided potty training, and diapering.

Accompanied children on outings to entertainment venues and educational opportunities.

Helped preschool-aged students to get ready for kindergarten through storytelling and games.

Helped school-age children with homework and prepared activities during summer hours.

Maintained the safety and security of every child under care by closely monitoring movements and behaviors.

Facilitated group sessions focusing on topics such as life skills development and conflict resolution. Attended professional training related to best practices in case management techniques. Always adhere strictly to HIPAA regulations regarding the confidentiality of client information. Monitored financial benefits received by clients to verify the accuracy of payments and eligibility requirements. Counseled families on issues related to family dynamics, substance abuse prevention, recovery, domestic violence prevention, intervention, and parenting skills. Created monthly reports summarizing caseload activities for review by supervisor. Participated in weekly team meetings to discuss case management strategies and review progress towards established goals for clients I served.

In a supervisory role, assigned tasks to team members based on their strengths and skill sets. Performed cash-handling duties, such as counting money, balancing registers, and preparing bank deposits. Addressed customer service issues with tenacity to ensure stages to present customer service recovery were carried out with clear resolutions, and concerns reported or escalated to upper leadership as deemed necessary.

Managed operations during the shift with total awareness of the activities of counselors and client concerns. In a supervisory role, I trained new counselors and prepared reports detailing shift activities to keep upper leadership abreast of shift operations. Managed operations during a shift, assessing direct reports' communication with clients and advising based on education relating to crisis intervention. Effectively communicate actions and/or concerns from Counselors to upper leadership for implementation of new processes related to the prevention of suicide. In real-time, educated counselors with evidence-based techniques ensure the safety of clients on Maryland Crisis/National Suicide Prevention hotlines. Debrief with counselors to assess their mental health.

Helped clients build their coping mechanisms to handle the daily challenges of life better. Responded to crises to offer emergency counseling and intervention services. Advocated for clients to obtain new services and coordinated the necessary referrals. Provided culturally competent services, working with individuals with diverse backgrounds. Counseled individuals one-on-one to explore social issues and assist them with overcoming dependencies. Maintained case notes and documented critical incidents per protocols, adhering to established guidelines and procedures. Utilizing the intake process to provide information from clients to Child and Adult Protective Services.