Taelor Williams
Denton,TX
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
Sunridge Management Group, Millennium Place
09.2022 - Current
- Compiled maintenance and repair requests for submission to department and reached out to local contractors for bid proposals.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Attended staff meetings and took extensive notes to share with property manager.
- Posted policies and rules in common areas for tenant review.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Property Manager
SunRidge Management Group The Lodge, Pecan Creek Apartments
01.2022 - 09.2022
- Conduct all business in accordance with company policies and procedures, Fair Housing.
- Staying within the established budget guidelines throughout the year
- Ensuring all rents are collected when due, and posted in a timely manner
- Perform evictions, and landlord liens as required on delinquent rents
- Constant vendor/contractor communications concerning work scheduling, billings, vendor relations.
- Responsible for approving and submitting all invoices to corporate office for payment.
- Hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned property.
- Conducts on-going training with office staff; leasing paperwork.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Assistant Manager
SunRidge Management Group The Lodge, Pecan Creek
04.2019 - 01.2022
- One Site experience, Income collection Maintaining accurate resident records
- Updating daily all rents, deposits and application fees received by residents and applicants
- Issue appropriate notices when necessary late payments, eviction notices, returned check memos
- Resident events like breakfast at Maintains accurate resident records. Updates on daily basis all rents, deposits and application fees
received by residents and applicants. Issue appropriate notices when necessary (e.g., late
payments, eviction notices, returned check memos).
Deposits all monies prior to bank close each day.
Physically inspects property when on grounds, picks up litter and reports any service needs to
maintenance staff. Will also inspect move-ins, move-outs and vacancies when requested.
• Delegates inspection or inspects with residents all move-in/move-outs.
Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides
information to the manager.
• Organizes and files all applicable reports, leases and paperwork.
• Process move-ins and move-outs.
• Process all security deposit move-out reports.
• Accepts service requests from residents and routes to maintenance for prompt processing.
• Conducts service follow-up with resident when work is completed. gate and meet and greets for the resident to get to know management, resident appreciation and renewals appreciation monthly events to be involved more with the community - Property walks, patio audits, reporting any service need to maintenance, inspection or inspects with residents all move-in/move-outs
- Send out lease renewals each month
- Answering and handling incoming phone calls from prospective new residents, current residents, vendor/suppliers
- Contributing ideas to manager for marketing property and improving resident satisfaction
- Greets prospective clients, shows property and performs leasing duties as needed
- Conducts move in and move outs, sends out final account statements with a month follow up before going to collections
- Greets prospective clients, shows property and performs leasing duties as needed.
Leasing Consultant
SunRidge Management Group The Lodge at Pecan creek Apartments
04.2018 - 04.2019
- Service oriented and striving to make current residents feel welcome and comfortable in their community
- I have complete knowledge of lease contract, application and other addenda
- Answer incoming phone calls and handles each call whether it is a prospect call, resident, service request, etc
- Transfer calls to Assistant Manager or Manager when appropriate
- Greeting prospective residents, and determine their needs and preferences, professionally present the community and specific apartments while pointing out features and benefits
- Setting up Mini for prospective residents for viewing and leasing
- Creating marketing material to market to local businesses weekly.
Front desk agent
Hampton inn & suites by Hilton
05.2017 - 04.2018
- A Hampton is a branch of Hilton which Hilton owns numerous properties like the Double tree, the Embassy suites, Homewood, Conrad, and Waldorf Astoria and much more properties, what we provide to the guest is H.I.L.T.O.N, Which stands for honesty, integrity, leadership, Teamwork, Ownership, Normality
- I Processed guest payments for room charges, food and beverage charges and phone charges
- Greeted and registered guests and issued room keys
- Balanced all rebates and other miscellaneous charges
- Monitored room availability using ONQ, Processed credit card transactions during the checkout process
- Referred guests to local restaurants and recommended attractions in the area
- Monitored the appearance and performance of the front desk staff
- Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability
- Working at a fast paste balancing answering the phone, and checking guest in gaining more knowledge as i work
Sales Associate and Cashier/ Gift registry
Buy Buy BABY
07.2016 - 05.2017
- Provide customer service in the furniture and gift registry department as well as helping the customer with their needs by providing the mother or couple with the necessary tools and services needed to accomplish the best experience possible
Sales Associate/Cashier
Macys
12.2015 - 08.2016
- What I did was M.A.G.I.C and magic at Macy's was
- M
- Meet and greet the customer
- A
- Ask question,
- G
- Give; and I
- Inspire the customer
- C
- Celebrate make it personal, be very open and more outspoken exuding all customer service and make their visit amazing for them to come back.
Sales Associate
Lori's Gifts
11.2014 - 02.2015
- Placed special merchandise orders for customers
- Verified that all merchandising standards were maintained on a daily basis.
Sales associate/ Cashier
Body Central
10.2013 - 10.2014
- Shared product knowledge with customers while making personal recommendations
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions.
Education
High School Diploma -
Billy Ryan High School
Denton, TX06.2014
Skills
- Management
- Sales
- Scheduling
- Team Building
- Training
- Cash Handling
- Customer Service Skills
- Inventory
- Microsoft office (Excel, Word, Powerpoint)
- Assistant Manager Experience
Additional Information
- Willing to relocate to:, Authorized to work in the US for any employer
References
- Leslie Gatson - 940.205.9639
- Charlotte Collie - 817.600.3106
- Cindy Lerma- 214.417.2363
Timeline
Assistant Property Manager
Sunridge Management Group, Millennium Place
09.2022 - Current
Property Manager
SunRidge Management Group The Lodge, Pecan Creek Apartments
01.2022 - 09.2022
Assistant Manager
SunRidge Management Group The Lodge, Pecan Creek
04.2019 - 01.2022
Leasing Consultant
SunRidge Management Group The Lodge at Pecan creek Apartments
04.2018 - 04.2019
Front desk agent
Hampton inn & suites by Hilton
05.2017 - 04.2018
Sales Associate and Cashier/ Gift registry
Buy Buy BABY
07.2016 - 05.2017
Sales Associate/Cashier
Macys
12.2015 - 08.2016
Sales Associate
Lori's Gifts
11.2014 - 02.2015
Sales associate/ Cashier
Body Central
10.2013 - 10.2014
High School Diploma -
Billy Ryan High School
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