Summary
Overview
Work History
Education
Skills
Timeline
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Taelyn Lively

Wilmington,DE

Summary

Highly experienced risk and compliance professional with a background in comprehensive risk management. Specialize in implementing strategies to identify, assess, and mitigate potential risks. Strengths include analytical thinking, problem-solving skills, and deep understanding of regulatory compliance standards. Previous work led to more secure operations and improved risk management processes.

Overview

8
8
years of professional experience

Work History

Compliance & Risk Officer

JP Morgan Chase
Newark, DE
05.2024 - Current
  • Illustrated financial, statistical and econometric data through technical reports and charts.
  • Compiled and submitted regular reports to update senior management on operations and progress.
  • Maintained up-to-date records of all risk management activities including incident reports, corrective actions taken.
  • Developed and implemented risk management policies and procedures.
  • Acquired risk-related data from external and internal resources.
  • Informed financial decisions by analyzing financial information to forecast business, industry and economic factors.
  • Identified opportunities for improving efficiency by streamlining existing processes or implementing new ones.
  • Collaborated with other departments to ensure that all areas of risk were addressed in a timely manner.
  • Provided guidance on best practices for risk mitigation and implementation.
  • Monitored compliance with internal controls and regulatory requirements relating to risk management activities.
  • Conducted investigations and took appropriate actions to resolve concerns.
  • Analyzed data from various sources such as financial reports, industry trends, customer feedback, to assess potential risks associated with business decisions.
  • Utilized various software and tools to streamline processes and optimize performance.

Officer, Litigation Specialist II, Back Office Operations

Bank of America
Newark, DE
01.2021 - 05.2024
  • Lead escalations processor and manager for legal, regulatory, and/or compliance matters.
  • Serving as a 'go-to' subject matter expert to leadership and teammates, helping to manage questions and other various needs of the workstream pertaining to legal, compliance, and regulatory affairs.
  • Work independently, as well as part of a team, on multiple time-sensitive and strict deadline cases while maintaining and building relationships with not only business leaders and stakeholders, but also external parties.
  • Report summary metrics and key findings to leadership and/or cross-functional teams, including executive levels, to ensure new strategies are designed and implemented correctly to follow compliance and regulatory guidelines.
  • Investigate and identify risk patterns while utilizing strong attention to detail, to recommend and implement solutions throughout the department.
  • Project manager for the automated email response system to ensure that internal and external employees are advised of document status.
  • Utilize third-party national databases to monitor risk and fraud throughout consumer accounts.
  • Directs all communication with cross-functional team members, including associates, and law enforcement officials, to gather additional legal research and analysis.
  • Refines and updates the communication systems, following regulatory guidelines, to ensure timeliness and seamless information flow, both internal and external.
  • Verifies the authenticity and validity of documents by allowing authorized signers to sign documents on behalf of represented parties, under my discretion, on behalf of the bank.
  • Safeguards client funds by effectively managing court-restricted accounts to ensure financial transparency during legal proceedings.
  • Upscales cost control and adherence to set budgets by ensuring adequate case management.
  • Drives risk mitigation and proper resource allocation by evaluating case requests to ensure strategic decision-making, and obtain favorable outcomes.
  • Invents new solutions for existing concerns by collaborating with management to develop advanced suggestions on peer evaluation.
  • Spearheads the LOCRO department's business flow formulation to warrant efficient project management and timely completion.

Credit Card Fraud Analyst

Bank of America
Newark, DE
01.2019 - 12.2021
  • Supervised a team of 12 ESAT members to validate process and operations efficiency.
  • Investigate and conduct thorough data analysis of customer accounts to identify fraudulent activities and risks, to develop measures to eliminate financial loss.
  • Collaborative skills with internal and external vendors to run regular risk assessments.
  • Trained 75% of newcomers on fraud prevention and mitigation to ensure 100% compliance and regulatory accuracy.
  • Work alongside cross-functional teams, such as AML, etc., to identify fraud trends and implement new strategies.
  • Escalated reputation and repeat business by analyzing risks and implementing strategies that validate a positive client experience.
  • Strengthened client trust by promptly addressing concerns daily, and supporting 90+ clients in identifying and resolving fraudulent transactions.
  • Established advanced digital services to enhance data analysis and improve fraud prevention strategies.
  • Utilize third-party national databases to monitor risk and fraud throughout consumer accounts.
  • Coordinated collections to streamline the fraud investigation by verifying easy access to information and transactional data.

Office Manager

Med Express Urgent Care
Newcastle, DE
01.2017 - 12.2019
  • Partner cross-functionally with internal compliance and finance teams to interpret, communicate, and operationalize regulatory requirements.
  • Influence repayment agreements while building strong relationships and partnerships.
  • Monitored and evaluated employee performance to strategically develop and execute refined improvement plans.
  • Amplified business development and growth by actively participating in the recruitment and training of new employees to enhance operational efficiency and productivity.
  • Maintained detailed data documentation of all collected deposits, co-payments, and fees for easy reference and auditing.
  • Streamlined workflow management by establishing smooth procedures for managing incoming and outgoing faxes to promote office communication.
  • Employed spreadsheets and appropriate software to assemble and analyze data, ensuring accuracy and efficiency.

Education

High School Diploma -

Christiana High School
Newark, DE
06-2017

Skills

  • Auditing
  • Data analysis
  • Fraud control
  • Credit analysis
  • Communication
  • Project Management
  • Risk Management
  • Talent Development
  • Time management
  • Process Improvement
  • Program Development
  • Regulatory compliance
  • Training and Development
  • Operations Management
  • Performance management
  • Microsoft Office Suite
  • Product Management
  • Compliance Training and Development
  • Risk Mitigation
  • Documentation

Timeline

Compliance & Risk Officer

JP Morgan Chase
05.2024 - Current

Officer, Litigation Specialist II, Back Office Operations

Bank of America
01.2021 - 05.2024

Credit Card Fraud Analyst

Bank of America
01.2019 - 12.2021

Office Manager

Med Express Urgent Care
01.2017 - 12.2019

High School Diploma -

Christiana High School

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