Dynamic professional with a blend of entrepreneurial experience and a commitment to mental health counseling. Former business owner with developed skills in leadership, problem-solving, and communication, fostering a collaborative environment focused on client satisfaction. Currently pursuing a degree in clinical mental health counseling, bringing a compassionate, results-oriented approach to counseling, aimed at connecting with clients and facilitating meaningful change through supporting individuals in their mental wellness journey.
Skills
Multicultural Competence
Ethical Awareness
Critical Reflection
Relationship building and management
Teamwork and Collaboration
Building Positive Rapport
Complex Problem-Solving
Knowledge of treatments
Work History
Stylist, Owner, Operator
Salon Agape, with Salon Eternity
01.2006 - 01.2019
Offered a professional full-service salon experience
Certified Specialist in hair replacement and various types of hair extensions
Organized and planned various marketing events designed to increase sales and boost customer acquisition and retention
Organized record keeper, collected payments, and kept detailed accounting records
Responsible for making bank deposits, balancing cash drawer nightly, monitoring overhead products and retail products, and replacing inventory
Responsible for daily cleaning duties, restocking retail shelves, sanitizing implements, and making reminder call to clients
Ensured strict compliance with Wisconsin barbering and cosmetology regulations and laws
Prioritized regular continuing education to stay informed on the latest trends and techniques
Master Stylist, Educator, and Hair Replacement Specialist
Salon CTI & Day Spa
01.1998 - 01.2006
Assessed client's needs with professional advice on how to best achieve their goals
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Strengthened client trust by effectively addressing concerns and resolving any issues related to their hair services.
Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
Consistently met or exceeded sales goals for retail products by educating clients on the benefits of proper hair care routines at home.
Established positive working relationships with peers and management through clear communication and teamwork initiatives.
Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
Certification
Wisconsin Barbering and Cosmetology
Wisconsin Barbering and Cosmetology Establishment
Wisconsin Barbering and Cosmetology Manager
Great Lengths Hair Extensions
Dream Catchers Hair Extensions
American Hairlines hair replacement
Redken Compass Cutting
Redken Master Stylist
Extreme Lash
CITI - GCP - Social and Behavioral Research Best Practices for Clinical Research (Record ID: 54193405)
CITI – IRB – Social & Behavioral Researchers (Record ID: 54193405)
LEADRS - Culturally Responsive and Affirming Leadership in Behavioral Health Care – Leaders for engagement, accessibility, diversity, and responsive services training for students
Affiliations
Golden Key International Honor Society
Education
Master of Science in Clinical Mental Health Counseling
Marquette University
Milwaukee, WI
10.2024
Bachelor of Arts - Psychology, Communications Minor
University of Wisconsin Milwaukee
Milwaukee, WI
01.2023
Psychology
University of Wisconsin Fox Valley
Menasha, WI
01.2006
Barbering and Cosmetology
Gill Tech Academy of Hair Design
Appleton, WI
01.1998
Psychology
University of Wisconsin Stevens Point
Stevens Point, WI
01.1997
Psychology
University of Wisconsin Oshkosh
Oshkosh, WI
01.1996
Volunteer Experience
Foster dogs for Fetch Wisconsin Rescue, Verona, WI, 01/01/11, 12/31/12, Assessed and interviewed potential adoptees., Conducted home visits., Trained foster dogs with basic commands and potty training to increase adoptability.
Volunteer genealogy educator for Heroes program, Neenah, WI, 01/01/14, 12/31/14, Taught students how to navigate public records search and ways to solve identity problems., Introduced students to the types of records available and the information held by each., Instructed students about the variety of websites available and what type of records they will find on each., Showed students how to combine multiple sources to solve complex puzzles and use clues to break brick walls., Showed students how to source information and different programs available to store data., Using census and naturalization records to obtain individuals’ country of origin., Understanding surname traditions and deciphering transcript errors., Primary versus Secondary sources and the criteria for genealogical proof.