Taetum Moore
Burns,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nurse Extern
HCA Centennial Medical Center
03.2023 - Current
- Recorded vital signs and intake and output of patients and documented information in MEDATECH.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient vital signs and reported any changes to nursing staff.
- Assisted with specimen collection and handled appropriately to facilitate laboratory testing.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
Front Desk Receptionist
Arizons OBGYN
05.2022 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Monitored office supplies by checking inventory and placing orders.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Kept current with literature and felid advancements to advocate to and for patients.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Barista
Coffee Fusion
10.2020 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Prioritized drink requests while managing interruptions.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Boba Barista
Royal Boba
08.2018 - 08.2019
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Prioritized drink requests while managing interruptions.
- Trained new employees in groups and in one-on-one scenarios.
Barista
Starbucks
08.2015 - 06.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Nashville, TN06.2025
Associate Degree In Nursing - Nursing
South College
Nashville, TN04.2022
High School Diploma -
Harpeth High School
Kingston Springs, TN05.2018
Skills
- Hospitality and Professionalism
- Verbal and Written Communication
- Detail-Oriented
- Payment Processing
- Relationship Building
- Coffee and Tea Preparation
- Customer Service
- Stocking Supplies and Retail Products
- Cash Handling
- Espresso Machine Operation and Maintenance
- Organization and Prioritization
- Cleaning and Sanitizing
- Shipment Receiving
- Packaging and Labeling
- Coordinating Orders
- Problem Solving
- Reliable and Dependable
- Attention to Detail
- Available Weekends
- Time Management
- Decision Making
- Calm Under Pressure
- Adaptable and Flexible
- Cash Register Operations
Certification
Certificated BLS (Basic life support) for adults and children.
Timeline
Nurse Extern
HCA Centennial Medical Center
03.2023 - Current
Front Desk Receptionist
Arizons OBGYN
05.2022 - 09.2022
Barista
Coffee Fusion
10.2020 - 08.2022
Boba Barista
Royal Boba
08.2018 - 08.2019
Barista
Starbucks
08.2015 - 06.2017
Bachelor of Science - Nursing
Galen College of Nursing
Associate Degree In Nursing - Nursing
South College
High School Diploma -
Harpeth High School
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