Tameca Bennett
Paulsboro,NJ
Overview
29
29
years of professional experience
Work History
Senior Billing Coordinator
Valley Medical Group
Teaneck, NJ
06.2019 - Current
- Coordinate and support billing and financial functions of pediatric specialties, primary care, endocrinology, Gastroenterology, sleep and NIC.
- Correspond with clients, answer questions and resolve issues in a timely manner.
- Resolved customer inquiries related to billing issues or discrepancies.
- Assisted in the preparation of monthly reports detailing billing activities.
Ensure the integrity of the billing functions and monitor compliance according to established policies and procedures.
Communicate with insurance carriers about claim status and reimbursements.
Collect and maintain accuracy of patient information within computer database for insurance billing purposes.
Serves as patient/client advocate when needed.
Support all other clerical duties related to processing medical claims.
Medical Billing Assistant
Physical Medicine & Rehabilitation
Englewood , NJ
07.2001 - 06.2019
- Processed and submitted claims to insurance companies electronically or by paper.
- Investigated denials from insurance carriers and resubmitted claims as needed.
- Sent out payment reminders and worked directly with customers regarding outstanding payments.
- Answered inquiries from patients regarding their bills and payment plans.
- Processed payments and adjustments, as well as prepared bank deposits.
- Assisted patients in understanding the details of their billings and payments.
- Reviewed patient accounts for accuracy prior to submission of claims to payers.
- Performed follow-up on unpaid or rejected claims with insurance providers.
- Conducted audits on all medical bills for accuracy before submitting them for payment.
- Provided customer service support to patients over the phone related to billing questions or concerns.
Medical Customer Service Associate
Allied Insurance Company
Hackensack, NJ
02.1999 - 07.2001
- Performed data entry of patient information into electronic health record system.
- Followed up on unpaid claims with insurance companies and other payers as needed.
- Entered orders into computer system accurately while ensuring compliance with company policies and procedures.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Contacted insurance companies on WC and MVA claims.
- Assisted customers and insurance companies with questions on claims.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Technician Assistant
AIG Claims Services
Parsippany, NJ
02.1996 - 02.1999
- Contacted insurance companies on WC and MVA claims.
- Received and processed incoming customer service calls.
- Paid medical, legal, and prescription bills.
- Resolved customer complaints quickly and efficiently.
- Ensured accuracy of customer information in databases.
- Performed other clinical duties, such as sorting mail and filing charts.
- Trained new employees.
Education
Psychology And Social Work
Kean University
Union, NJ05-2024
Associate in Psychology
Bergen Community College
Paramus, NJ05-2022
Skills
- Team leadership abilities
- Process improvement expertise
- Time management expertise
- Business operations support
- Claims Processing
- Billing cycle management
- Invoice Processing
- Medical billing and collections
- Customer Engagement
- Invoicing proficiency
- Records organization and review
- Billing dispute resolution
- Record preparation
Timeline
Senior Billing Coordinator
Valley Medical Group
06.2019 - Current
Medical Billing Assistant
Physical Medicine & Rehabilitation
07.2001 - 06.2019
Medical Customer Service Associate
Allied Insurance Company
02.1999 - 07.2001
Technician Assistant
AIG Claims Services
02.1996 - 02.1999
Psychology And Social Work
Kean University
Associate in Psychology
Bergen Community College
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