Taffarie Hibbert

- Manage a diverse portfolio of auto dealership clients, serving as the primary contact for all auto finance and relationship needs.

- Develop and maintain strong relationships with dealership owners, managers, and sales teams, ensuring high levels of client satisfaction and retention.

- Provide guidance and support to dealerships to optimize their auto finance and product sales, resulting in improved efficiency and profitability.

- Collaborate with internal teams to deliver customized solutions, addressing client needs and improving client satisfaction scores year over year.

- Conduct regular business reviews with dealership clients, analyze key performance metrics, and identify opportunities for improvement.

- Proactively identifying cross-selling opportunities within the client portfolio, leading to an increase in revenue for targeted departments.

- Stay updated with industry trends and market conditions, offering insights and recommendations to help clients remain competitive.

Serving as trusted advisor to dealership clients, offering strategic guidance in navigating complex auto financing regulations.

-Consistently meeting and exceeding production goals by driving in 20-30mil in new loan originations each month.

- Achieved quarterly and annual sales targets, contributing to a 10+% revenue growth year-over-year within the market.

- Maintain accurate client records and activity logs, ensuring effective communication and coordination with internal teams.

- Collaborate with dealership management and finance departments to discuss risk management strategies, enhancing awareness to mitigate risk exposure.

• Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
• Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
• Increased account retention by building strong relationships with clients and addressing their needs promptly.
• Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients
• Increased production and sales in Credit Union, Daily Rental and Repeat/referral business +50%
• Provided exceptional customer service to clients and partners which led to customer referrals each month
• Managed the sale of service contracts for Assistant Managers which garnered back end gross of $3k per/car
• Acquired gross back-end profit for fiscal year 13-14 which exceeded $1million and helped assistant to be #1 in Country