Grace Ugwoegbu
Katy
Summary
Experienced administrative and customer service professional with a diverse background in childcare, church administration, and customer support. Skilled in overseeing daily operations, managing finances, and fostering positive environments. Committed to utilizing expertise to drive organizational growth and improve efficiency.
Overview
19
19
years of professional experience
Work History
Childcare Provider
In Home Child Service Provider, Self Employed
01.2012 - Current
- Provide in-home childcare services for preschool-aged children, focusing on their cognitive, social, and emotional development
- Taught basic educational skills to prepare children for school
- Developed age-appropriate recreational activities to enhance development
- Ensured a safe and nurturing environment for the children
Sales Associate and Customer Service Representative
Kohl's Department Stores
01.2015 - 01.2016
- Worked as a sales associate and customer service representative, providing support to customers and managing cash registers
- Handled customer inquiries and processed transactions
- Managed daily cash handling with accuracy
- Provided assistance with product selection and returns
Preschool Teacher
Gracepoint Community Church
01.2011 - 01.2012
- Supported children’s emotional and social development through structured learning activities
- Prepared and implemented lesson plans aligned with curriculum guidelines
- Assisted parents in understanding their children’s developmental needs
- Collaborated with team members to enhance the learning experience
Church Administrator
The Communion Church
01.2006 - 01.2011
- Led the administrative and operational functions of the church, including managing finances, weekly offerings, and payroll
- Provided customer service to church members and guests, ensuring smooth operations
- Handled financial management including offerings and payroll
- Maintained daily office operations and handled correspondence
- Provided support to members and guests during church events
Education
Pharmacy Technician -
Medvance Institute
Houston, TX01.2007
Patmos Leadership Academy -
Patmos Leadership Academy
Houston, TX01.2002
Higher National Diploma (HND) -
Institute of Management and Technology
01.1991
National Diploma (ND) - Insurance
Institute of Management and Technology
01.1988
Skills
- Strong communication skills
- Customer service
- Excellent interpersonal skills
- Problem solving
- Cash handling/management
- Childcare
Timeline
Sales Associate and Customer Service Representative
Kohl's Department Stores
01.2015 - 01.2016
Childcare Provider
In Home Child Service Provider, Self Employed
01.2012 - Current
Preschool Teacher
Gracepoint Community Church
01.2011 - 01.2012
Church Administrator
The Communion Church
01.2006 - 01.2011
Pharmacy Technician -
Medvance Institute
Patmos Leadership Academy -
Patmos Leadership Academy
Higher National Diploma (HND) -
Institute of Management and Technology
National Diploma (ND) - Insurance
Institute of Management and Technology
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