Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Taft Rattanavipapong

San Gabriel,CA

Summary

Dynamic Event Associate at Good Smile Company with a proven track record in event logistics and vendor negotiations. Skilled in enhancing brand awareness and fostering client relationships, I successfully implemented innovative event concepts that elevated guest experiences. Known for adaptability and strong problem-solving abilities, I consistently drive operational excellence and exceed expectations.

Self-directed event coordinator with over 10 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.

Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.

Overview

19
19
years of professional experience

Work History

Event Associate

Good Smile Company
01.2025 - 05.2025
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Set up promotional displays and equipment for special events and activities.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Delivered information and details of interest about facility to visitors.
  • Trained new recreation attendants on safety procedures and customer service tactics.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established positive relationships with industry leaders to gain insight into innovations and trends.
  • Proven ability to learn quickly and adapt to new situations.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Operational Officer

Senpai Squad
01.2020 - 12.2024
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed data entry and completed proper paperwork.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Partner

CZ Elephant LLC
05.2006 - 12.2024
  • Established and implemented business procedures and process improvements.
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Cultivated company-wide culture of innovation and collaboration.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Managed financial, operational and human resources to optimize business performance.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Tagged and prepared new merchandise for retail sales.
  • Analyzed trends and sales targets to create distribution plans for retail partners.
  • Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Scheduled and assigned work assignments to retail team and oversaw completion of tasks.
  • Hired, trained and scheduled retail staff, prioritizing tasks for completion before anticipated deadlines.
  • Monitored merchandising, organization and appearance of wholesale and retail counters.
  • Established relationships with key retail accounts.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Facilitated business by implementing practical networking techniques.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Education

Bachelor of Arts - Liberal Studies

California State University, Northridge
05-2012

Skills

    • Brand awareness

    • Event promotion

    • Venue selection

    • Event sales

    • Meeting planning

    • Vendor and contract negotiations

    • Special events planning

    • Cost estimating

    • Events logistics management

    • Vendor negotiation

    • Contract negotiations

    • Client meetings

    • Attention to detail

    • Decision-making

    • Corporate events planning

    • Networking strategies

    • Schedule management

    • Vendor sourcing

    • Sponsorship development

    • Guest relations

    • Trade show management

    • Logistics management

    • Customer service

    • Adaptability and flexibility

    • Workflow management

    • Business growth

    • Multitasking and organization

    • Vendor relations

    • Staff management

    • Time management

    • Risk management

    • Pricing negotiation

    • Transportation management

    • Locating venues

    • Business administration

    • Vendor management

    • Coordinate exhibits

    • Project management

    • Branding

    • Event planning

    • Problem-solving

    • Team mentorship

    • Vendor relationship management

    • Conflict resolution

    • Room setup and breakdown

    • Crisis management

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Accomplishments

  • Executed over 14 events in 2023-2024.
  • Planned over 14 events in 2023-2024.
  • Supervised team of 5 staff members.

Languages

English
Native or Bilingual
Thai
Native or Bilingual
Chinese (Mandarin)
Elementary
Chinese (Cantonese)
Elementary

Timeline

Event Associate

Good Smile Company
01.2025 - 05.2025

Operational Officer

Senpai Squad
01.2020 - 12.2024

Partner

CZ Elephant LLC
05.2006 - 12.2024

Bachelor of Arts - Liberal Studies

California State University, Northridge

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Taft Rattanavipapong