TAHA AHMED
TAMARAC,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Blockchain Engineer
Cybercoders
04.2019 - 04.2019
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Provided input to team lead regarding areas for process and procedural improvement.
- Participated in formal internal design reviews of proposed products and components.
- Developed cost estimates and project specifications for proposals.
- Created detailed reports on engineering activities and findings.
- Conducted research to identify and evaluate new technologies and concepts.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Collaborated with other departments to facilitate successful project completion.
Cloud Operations Engineer
ULTIMATE SOFTWARE
01.2013 - 05.2015
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Provided technical leadership and delivered innovative products and services to address customer specific requirements.
- Understood client needs and objectives by conducting proactive customer and data analysis.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
- Used metrics to monitor application and infrastructure performance.
- Conducted data modeling, performance and integration testing.
- Corrected, modified and upgraded software to improve performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Tested and deployed scalable and highly available software products.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Tested functional compliance of company products.
- Built databases and table structures for web applications.
- Monitored and reported infrastructure outages to incident management.
- Worked collaboratively in teams and led other NOC Engineers during overnight work shift.
- Prepared and completed daily tasks and activities while monitoring network for unplanned outages.
CO-OWNER
MIRAMAR DRY CLEANERS
01.2003 - 09.2012
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Established foundational processes for business operations.
- Assembly, Bagging and Tagging, Wash and Fold.
Education
Master of Science - INFORMATION TECHNOLOGY
FLORIDA INTERNATIONAL UNIVERSITY
11200 SW 8th St, Miami, FL 3319912-2014
Skills
- Technical reporting
- Cashier
- Operational Efficiency
- Manager
- Ticketing
- Assembly
- Policy and procedure implementation
- Staffing
- Partnership cultivation
- Problem-solving aptitude
- Strategic Partnerships
- Oversee administrative functions
- Conflict Resolution
- Multitasking
- Time management abilities
- Cross-functional team management
- Problem-solving abilities
- Multitasking Abilities
- Logistics
- Customer Relationship Management
Languages
English
Native or Bilingual
Urdu
Limited Working
Timeline
Blockchain Engineer
Cybercoders
04.2019 - 04.2019
Cloud Operations Engineer
ULTIMATE SOFTWARE
01.2013 - 05.2015
CO-OWNER
MIRAMAR DRY CLEANERS
01.2003 - 09.2012
Master of Science - INFORMATION TECHNOLOGY
FLORIDA INTERNATIONAL UNIVERSITY
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