Taha Ahmed
Philadelphia,PA
Summary
Experienced General Manager with over 12 years of success in increasing revenue, overseeing operations, and leading effective teams. Known for a practical, hands-on leadership style, strong operational judgment, and a focus on delivering consistent, measurable results.
Overview
12
12
years of professional experience
Work History
General Manager
Sentral
01.2023 - Current
- Increased NOI by 9.7% within 8 months, by increasing occupancy and restructuring other income and performing property audits.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Leasing Manager
Related Management Company, LP
09.2019 - 01.2023
- Managed pricing and specials for the property manually
- Leased up Mason on Mariposa in San Francisco, with a 30% higher PSF than the market trend, through the COVID-19 pandemic
- Achieved stabilization within 16 months through 2020-2021
- Managed leasing office processes and procedures, ensuring resident move-in experience is excellent
- Successfully retained long-term residents by individually working with residents and their renewal terms
- Oversaw Leasing Team training and performance
- Managed pricing for all market rate units, and ensure the website reflects accuracy
- Monitor advertising effectiveness by gathering information about market competition in the local area by collecting weekly and monthly comp reports
- Conduct property showings to highlight features, answer questions and redirect concerns to close contracts
- Perform background, reference and credit checks as part of the screening process of prospective tenants
- Completed daily and weekly reporting for the ownership & development team
- Worked with the development team on pro-forma pricing for new assets.
Leasing Consultant
Crescent Heights - NEMA
07.2017 - 09.2019
- Conducted property tours with prospective tenants and provided information in regards to its key features to close lease contracts
- Performed background checks on apartment applicants
- Marketed property to prospective tenants through emails and phone calls
- Minimized vacancy periods by evaluating and recommending changes in rental pricing strategies
- Maintained sufficient number of units market-ready at all times
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
- Distributed and followed up on BMR tenant renewal notices
- Composed new and renewal lease agreements for tenants.
General Manager
San Francisco Inn
07.2013 - 10.2015
- Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and room revenue
- Kept records of room availability and guest accounts, performed bookkeeping activities, such as balancing accounts and conducting nightly audits
- Monitored room availability using WebRezPro
- Served as public relations representative for the hotel
- Directed the daily operations of the Front Desk, Housekeeping, and the Maintenance staff
- In charge of the scheduling and payroll for the staff
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tools that increased operational quality.
Education
High School Diploma -
Tracy High School
Tracy, CABachelor of Arts - Business
San Francisco State University
San Francisco, CASkills
- Operations Management
- Leasing and Sales
- Staff Management & Scheduling
- Customer Service
- Budgeting & Financial Reporting
- Affordable Housing/BMR Rentals
- Lease ups & New Construction
- Property Tours & Inspections
- Fair Housing Policies
- Skilled in:
- Yardi, CRM, Entrata, OneSite, WebRezPro, Riseio, Microsoft Office, Salesforce, RentCafe
References
Maurice Legaspi - General Manager
- Phone: 415-577-1610
Nina Cook - Regional Manager
- Phone: 412-867-6700
Melissa Rankin - Director of Operations
- Phone: 415-900-3923
Timeline
General Manager
Sentral
01.2023 - Current
Leasing Manager
Related Management Company, LP
09.2019 - 01.2023
Leasing Consultant
Crescent Heights - NEMA
07.2017 - 09.2019
General Manager
San Francisco Inn
07.2013 - 10.2015
High School Diploma -
Tracy High School
Bachelor of Arts - Business
San Francisco State University
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