Receptionist
SS Medical Services
06.2023 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Transcribed Calls and Voicemails from Patients and Other Businesses like Hospitals and Medical Labs
- Helped Patients Schedule Appointments
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Compiled information from files and research to satisfy information requests.
- Balanced customer schedules, and maximum load levels when scheduling appointments.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence and filing documents,
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email and telephone
