Tahaja Heslop
Mount Vernon,NY
Summary
Proven track record in enhancing customer service and efficiency, notably at Bristal Assisted Living. Excelled in fast-paced environments, leveraging strong interpersonal skills and problem-solving abilities to improve service quality and productivity. Achieved significant improvements in food inventory management and customer satisfaction through innovative process optimizations and team collaboration.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Bristal Assisted Living
06.2023 - Current
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed and maintained positive relationships with customers to enhance service.
Food Service Assistant
The Chelsea Greenburgh
03.2022 - 06.2023
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Assisted guests with menu choices, recommending pairings in alignment with preferences.
- Learned other teammates' work tasks to train as backup.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Supported restaurant closing, restocking items and reporting shortages.
- Initiated, planned and executed process improvements to optimize food inventory levels.
Intern
Dough Stone Immigration Attorney
09.2020 - 02.2021
- Sorted and organized files, spreadsheets, and reports.
- Provided project progress updates and proposed solutions to issues.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Completed research, compiled data, and assisted in timely reporting.
- Took meeting notes and compiled paperwork to support department.
- Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
Education
Bachelor of Science - Criminal Justice
Monroe College
The Bronx, NY01.2022
Skills
- Customer Service
- Productivity and Efficiency
- Problem-Solving
- Quality Control
- Positive Attitude
- Complex Problem-Solving
- Fast-Paced Environment
- Team Oriented
- Interpersonal Skills
Timeline
Food Service Worker
Bristal Assisted Living
06.2023 - Current
Food Service Assistant
The Chelsea Greenburgh
03.2022 - 06.2023
Intern
Dough Stone Immigration Attorney
09.2020 - 02.2021
Bachelor of Science - Criminal Justice
Monroe College
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