Tahara Pizzala
Wimauma,FL
Summary
Accomplished operations and human resources (HR) manager ready to utilize extensive knowledge and experience in HR programs. Highly skilled at evaluating staff performance, addressing encountered issues, and implementing highly effective performance measures. Customer focused with excellent communication skills, strategic planning, time, management and team dynamics. High attentions to detail and strong organizational skills to handle multiple projects simultaneously with high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Continued Education
Everglades University
Wimauma, FL
09.2018 - Current
- Continuing educational journey and contributed to thriving educational environment.
Official Passport Agent
United States Air Force
Valdosta, GA
01.2015 - 02.2017
- Performed routine data entry and document management.
- Responded to in-person and telephone request regarding information for general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Stayed up to date on laws and licensing requirements to complete accurate and efficient reviews.
- Maintained fiscal records and accounts.
- Created documents with applicant information and verified data against data base information.
- Wrote, reviewed and submitted reports per week for department records.
- Operated and specialized photographic equipment to obtain photographs for drivers' license or phot identification cards.
Human Resources Specialist
United States Air Force, USAF
Valdosta, GA
07.2013 - 02.2017
- Assessed organization's policies, making suggestions to improve work productivity, team collaboration.
- Engaged in data collection, identifying organizational needs and development solutions.
- Coordinated training schedules and filed crucial administrative paperwork.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Spearheaded productivity growth across HR through implementation of operational process improvements.
- Implemented centralized database to streamline data sharing, enhance reporting and realign HR information.
- Evaluated staff performance at multiple facilities and made recommendations for training improvement.
- Conducted investigations, drafted summaries and devised recommendations for HR Manager.
Education and Training Military Leader
United States Air Force, USAF
San Antonio, TX
07.2009 - 07.2013
- Monitored participant workflow and behaviors throughout training process.
- Continued experience with producing written documents for internal and external audiences to include reports, analysis, correspondence, policy guidelines etc.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Tracked attendance and progress against foals for each participant.
- Assessed student needs to develop effective training plans.
- Gathered and organized supplementary material to support structured lessons.
- Identified and solved internal problems related to training by revamping training approaches.
- Enforced military laws and regulations.
Human Resources Generalist
United States Air Force, USAF
San Antonio, TX
08.2003 - 07.2009
- Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
- Provided guidance to managers and employees on payroll, FMLA, and benefits.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources, policies, procedures and programs.
- Updated and maintained record keeping system.
- Responded proactively and positively to rapid change.
Education
Master of Science - Health Care Administration
Wayland Baptist University
Plainview, TX02.2020
Bachelor of Science - Health Care Administration
Kaplan University
Orlando, FL11.2016
Associate of Science - Human Resource Management
Community College of Air Force
San Antonio, TX12.2013
Bachelor of Science - Marine Resource Management
Everglades University
Sarasota, FLSkills
- Records management systems
- Advanced MS Office Suite Knowledge
- Policies Implementation
- Time Management
- Management development of Personnel Resources
- CUstomer Relations
- Data collection and Management
- Skills Development
- Performance Management Systems
- Statistical Data Analysis
- Advanced verbal and written communication skills
- Compliance
Timeline
Continued Education
Everglades University
09.2018 - Current
Official Passport Agent
United States Air Force
01.2015 - 02.2017
Human Resources Specialist
United States Air Force, USAF
07.2013 - 02.2017
Education and Training Military Leader
United States Air Force, USAF
07.2009 - 07.2013
Human Resources Generalist
United States Air Force, USAF
08.2003 - 07.2009
Master of Science - Health Care Administration
Wayland Baptist University
Bachelor of Science - Health Care Administration
Kaplan University
Associate of Science - Human Resource Management
Community College of Air Force
Bachelor of Science - Marine Resource Management
Everglades University
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