Tahchee Campbell
Tucson,AZ
Summary
Goal-driven Assistant Store Manager with 15 year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Western National Parks Association
Tucson, AZ
09.2015 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Delegated work to staff, setting priorities and goals.
Production Manager
Savers Thrift Store
Tucson, AZ
12.2008 - 01.2013
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Delegated work to staff, setting priorities and goals.
Department Manager
Walmart
Tucson, AZ
07.2006 - 09.2008
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Education
GED -
Rend Lake College
Ina, IL06-1997
Skills
- Customer Relations
- Stock Management
- Store Organization
- Loss Prevention
- Hiring and Training
- POS Systems Operations
- Sales Growth
- Inventory Control
Timeline
Assistant Store Manager
Western National Parks Association
09.2015 - Current
Production Manager
Savers Thrift Store
12.2008 - 01.2013
Department Manager
Walmart
07.2006 - 09.2008
GED -
Rend Lake College
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