Tahday Antwine

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.

Self-starting Data Entry Supervisor with 3 years of proven experience leading data entry projects and personnel. History of exceptional performance planning production schedules, problem-solving and communicating department goals. Quickly adapts to stressful situations.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

• MS Word With a score of 3.45;
• And has successfully completed all requirements of Certification through BRAINBENCH
• Telephone Etiquette
• May 2012 to Present
• Telephone Etiquette with a score of 3.02;
• And has successfully completed all requirements of Certification through BRAINBENCH
• Insurance Producer License
• April 2023 to April 2025
• Insurance license obtained through TTEC.

• Willing to relocate: Anywhere, Authorized to work in the US for any employer