Tahesha Welcome
Summary
Experienced professional with excellent communication, problem-solving, and relationship-building skills. Seeking to utilize expertise and experience in a new career. Demonstrated ability to quickly adapt to changing environments and collaborate effectively with diverse teams.
Overview
12
12
years of professional experience
Work History
Detention Officer
CoreCivic
Eloy, US
06.2024 - 01.2025
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates' well-being and facility security.
- Employed early intervention tactics with disruptive inmates
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Community Manager
Golden Valley Property Management
Phoenix, US
10.2022 - 10.2023
- Managed operations of a portfolio of 6 condominiums and homeowners associations
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Increased compliance with association rules by conducting regular inspections and enforcing regulations fairly.
- Organized community events, fostering a sense of belonging among members and promoting networking opportunities.
- Prepared scope of work, requests for proposal, and assisted in the vendor selection process
- Improved resident communication with monthly newsletters
Community Assistant
City Property Management
Phoenix, US
03.2022 - 10.2022
- Perform day-to-day duties of processing high volume of calls and emails, updating important community information on homeowner portal, and processing community forms
- Upheld high standards of customer service for residents, addressing concerns promptly with effective problem-solving skills.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Create professional-level community mailings and communication
- Assisted in installing and programming a new fob system on one of the properties
Administrative Assistant
AAM, LLC
Tempe, US
02.2020 - 03.2022
- Performed varied tasks such as maintaining calendars, scheduling meetings, managing database information, and updating community websites
- Collaborated closely with board members and homeowners on complaints and requests in a professional and courteous manner
- Generated compliance violation letters and processed homeowner appeals as well as provided high-level customer service support
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Coordinate and make reservations for board meetings
Executive Assistant
Prestige Luxury Villas & Property Management
St Thomas, VI
10.2017 - 05.2019
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Completed basic bookkeeping tasks and banking transactions, in addition to approving timesheets for independent contractors and vendors
- Provided booking and account-related information to owners and generated monthly expense and income reports
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Successfully established and maintained a filing system for a brand-new business
Lead Pricing Assistant
World Fresh Market
St. Thomas, US
04.2013 - 07.2017
- Achieved increased accuracy in pricing data by meticulously reviewing and updating product information.
- Created weekly advertisements and updated pricing by changing labels and signage for short-term promotions and final clearances.
- Developed strong relationships with vendors, enabling efficient negotiations on product costs and terms.
- Improved efficiency in price change implementation by streamlining internal processes and utilizing automated tools.
- Leveraged superior leadership skills while training new staff in using computer applications
- Provided and oversaw skill tests for new hires
Education
High School Diploma -
VI Vocational & Technical Institute
St. Thomas, VISkills
- Strategic Planning & Execution
- Resource Allocation
- Office Administration
- Customer Service
- Process Improvement
- Vendor Management
Timeline
Detention Officer
CoreCivic
06.2024 - 01.2025
Community Manager
Golden Valley Property Management
10.2022 - 10.2023
Community Assistant
City Property Management
03.2022 - 10.2022
Administrative Assistant
AAM, LLC
02.2020 - 03.2022
Executive Assistant
Prestige Luxury Villas & Property Management
10.2017 - 05.2019
Lead Pricing Assistant
World Fresh Market
04.2013 - 07.2017
High School Diploma -
VI Vocational & Technical Institute