Taheya Estes
LEIMERT PARK,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Manager
Kohls Department Store
06.2023 - Current
- People leader responsible for total store results including payroll, expenses, operations, service and sales
- Leads team effectively through environmental and company changes
- Motivates and holds our team accountable to results while creating an energetic work environment that is in line with the company strategy and goals
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Human resources manager
Kohl's Department Store
07.2006 - 05.2023
- I have traveled with Kohl's to lead projects
- I have Coordinated a Remodel and I will work at different stores to help develop the stores team and drive results
Education
Business - Small Businesses and Entrepreneurship, Human Resource Management
10.2024
- Current GPA
- SHRM 5741 student chapter President 2024
- I am currently the President of the University of Phoenix student chapter 5741
- GPA: 3.13
High School Diploma -
05.1998
Graduated
Skills
- Microsoft office
- Communication skills
- Employment & labor law
- Succession planning
- Inventory control
- Leadership
- Organizational skills
- Onboarding process
- Employee Relations
- Exit Interviews
- Strategic Planning
- Recruitment Strategies
- Policy Implementation
- Performance Appraisal
- Employee Surveys
- FMLA Administration
- Organizational Culture
- Human Resources Management
- Employee assistance programs
- Labor law compliance
- New Hire Onboarding
- Termination Documentation
- Employee Investigations
- Wages and salary
- Training and mentoring
- Talent management
Certification
- Entrepreneurship and Small Business
- Human Resource Management
- McKinsey Accelerated Black Leadership Program
Timeline
Store Manager - Kohls Department Store
06.2023 - Current
Human resources manager - Kohl's Department Store
07.2006 - 05.2023
Ganesha High School - High School Diploma,
University of Phoenix - Business, Small Businesses and Entrepreneurship, Human Resource Management
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