Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tahia Latcher

Dallas,TX

Summary

Proven track record in enhancing customer service and streamlining operations, notably at Papa John's. Excelled in food safety and problem-solving, ensuring high standards of sanitation and efficient order fulfillment. Demonstrated exceptional teamwork and reliability, contributing to significant improvements in workplace efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Counter Service/ Pizza Maker

Papa John's
01.2023 - 05.2023
  • Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
  • Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Took and processed over customer orders.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Supported overall restaurant operations through cross-training in various roles such as cashiering or kitchen support when needed.

Cashier

Whatabuger
08.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

McDonald's
05.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked afternoon shift and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor Of Science - Child Development (child Life)

Texas Woman's University
Denton, TX

Diploma -

South Oak Cliff High School
Dallas, TX
05.2023

Skills

  • Customer service
  • Reliability and punctuality
  • Food Preparation
  • Order Taking
  • Dough handling
  • Sanitation Procedures
  • Ingredient Preparation
  • Food safety
  • Answering Telephone
  • Foodservice
  • Teamwork and Collaboration
  • Team Player
  • Problem-Solving
  • Time Management
  • Cleaning and sanitizing
  • Collaboration and Teamwork
  • Reliability
  • Organizational Skills
  • Food Safety
  • Money Handling
  • Decision-Making

Timeline

Counter Service/ Pizza Maker

Papa John's
01.2023 - 05.2023

Cashier

Whatabuger
08.2022 - 01.2023

Cashier

McDonald's
05.2020 - 08.2022

Bachelor Of Science - Child Development (child Life)

Texas Woman's University

Diploma -

South Oak Cliff High School

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Tahia Latcher