Tahir Ahmed
Endicott
Summary
Customer-focused sales and client relations professional with experience in real estate, retail, and healthcare environments. Proven ability to build relationships, educate customers, generate leads, and deliver exceptional service throughout the customer journey. Skilled in CRM systems, negotiation, communication, and problem-solving. Passionate about innovative technology and creating outstanding customer experiences.
Overview
4
4
years of professional experience
Work History
Lic. Real Estate Salesperson
Keller Williams Greater Binghamton
Binghamton
01.2024 - Current
- Generate and nurture leads through networking, referrals, digital marketing, and social media outreach.
- Consult with buyers and sellers to understand their goals and provide tailored solutions.
- Educate clients throughout the home buying and selling process, ensuring an exceptional customer experience.
- Coordinate property showings, open houses, and client appointments while managing multiple active opportunities.
- Negotiate contracts and transaction terms to achieve favorable outcomes for clients.
- Maintain detailed records of client interactions and transaction progress using CRM systems.
- Develop targeted marketing campaigns to increase property visibility and attract qualified buyers.
- Build long-term client relationships through consistent follow-up and personalized service.ines.
Medical Receptionist
United Health Services
Vestal
01.2024 - Current
- Deliver exceptional customer service while assisting a high volume of patients daily in a fast-paced environment.
- Build rapport with patients and address concerns through effective communication and problem-solving.
- Manage incoming calls, schedule coordination, and customer inquiries while maintaining accuracy and professionalism.
- Resolve customer concerns and de-escalate difficult situations to ensure positive experiences.
- Prioritize competing responsibilities while maintaining attention to detail and efficiency.
- Utilize Epic EMR and digital systems to manage customer information and documentation.
Store Associate
Designer Shoe Warehouse
Manhasset
01.2022 - 01.2024
- Assisted customers with product selection and purchasing decisions.
- Delivered exceptional customer experiences while supporting daily retail operations.
- Processed transactions accurately and efficiently while maintaining cash handling standards.
- Supported inventory management, merchandising, and fulfillment activities.
- Maintained a welcoming store environment that encouraged customer engagement.
Education
Towards Biology
Binghamton University
Vestal, NY06-2026
Towards Health Sciences
Queensborough Community College
Queens, NY01-2024
High school diploma - undefined
Plantation High School
Florida06-2022
Skills
- Sales & Customer Experience
- Customer Relationship Management (CRM)
- Lead Generation & Prospecting
- Client Consultation
- Customer Service Excellence
- Negotiation & Closing
- Relationship Building
- Customer Retention
- Conflict Resolution & De-escalation Sales Operations
- Pipeline Management
- Follow-Up & Lead Nurturing
- Appointment Scheduling
- Transaction Coordination
- Documentation & Compliance
- Goal-Oriented Performance
- Time Management & Organization Technology & Marketing
- Microsoft Office Suite (Word, Excel, Outlook)
- Epic EMR
- CRM Software
- Social Media Marketing
- Digital Advertising
- Content Creation
- Data Entry & Record Management Additional Skills
- Multilingual Communication (English, Bangla, Urdu, Hindi)
- Public Speaking & Presentations
- Adaptability
- Team Collaboration
- Attention to Detail
Accomplishments
- Independently built and managed a real estate sales pipeline through networking, referrals, and digital marketing in a commission-based environment.
- Successfully represented buyers and sellers through the entire transaction process, from initial consultation to contract execution.
- Developed a self-generated client base through relationship building, referrals, and targeted marketing efforts.
- Earned and maintained a New York State Real Estate Salesperson License while balancing full-time employment and college coursework.
LANGUAGES
Bangla, Urdu, and Hindi
Timeline
Lic. Real Estate Salesperson
Keller Williams Greater Binghamton
01.2024 - Current
Medical Receptionist
United Health Services
01.2024 - Current
Store Associate
Designer Shoe Warehouse
01.2022 - 01.2024
Towards Health Sciences
Queensborough Community College
High school diploma - undefined
Plantation High School
Towards Biology
Binghamton University