Work History
Summary
Overview
Education
Skills
Languages
Timeline
Generic

Tahir Jan

East Elmhurst,NY

Work History

Chauffeur

Uber And Lyft
01.2017 - 01.2022
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Transported high-value clients with professionalism and discretion.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Arrived on time to customer appointments.

Amazone Delivery Driver

Fast Track Delivery, Inc
05.2022 - 12.2022
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Delivered packages to customer doorsteps and business offices.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Minimized company liability and risks to loads by obeying traffic laws.

Rental Sales Agent

Budget Car Rental
04.2023 - 11.2023
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Collaborated with team members to improve sales strategies and meet monthly targets.
  • Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
  • Increased customer satisfaction by providing excellent service and addressing client needs promptly.
  • Established strong rapport with clients, leading to repeat business and referral opportunities.
  • Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Educated clients on rental policies and procedures, minimizing misunderstandings and disputes.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Managed multiple tasks in high-volume environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Mail Carrier

USPS, United States Postal Service
03.2019 - 01.2020
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.

Summary

Hardworking employee enthusiastic about learning [New] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [of any] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Education

50 Credits And Pursuing - Business Administration

Queensborough Community College
Queensbury, NY
12.2023

Skills

  • Customer Service
  • Verbal and Written Communication
  • Attention to Detail
  • Logistics Knowledge
  • Customer Response
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Client Relationship Management

Languages

English
Full Professional
Urdu
Professional Working
Pashto
Native or Bilingual

Timeline

Rental Sales Agent

Budget Car Rental
04.2023 - 11.2023

Amazone Delivery Driver

Fast Track Delivery, Inc
05.2022 - 12.2022

Mail Carrier

USPS, United States Postal Service
03.2019 - 01.2020

Chauffeur

Uber And Lyft
01.2017 - 01.2022

50 Credits And Pursuing - Business Administration

Queensborough Community College

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Tahir Jan