HOSPITAL UNIT ADMINISTRATOR CONFIDENTIAL | HIPAA COMPLIANCE Unit Clerk/Receptionist with a solid record of achievement with regard to maintaining strict, agency-wide adherence to organizational regulations. Experienced with handling nonmedical and medical administrative task in medical facilities. Interact frequently with medical personnel to process correspondences and produce required output. Practice strict procedures on safeguarding the confidentially of data. Cultivated partnerships to ensure proper inventory is maintained, patients' records are current and stored properly to ensure the Unit operates in an effective and efficient manner. Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Buy Smart Motors
03.2021 - Current
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Created and maintained databases to track and record customer data.
Created repair orders and invoiced client work
Assisted with insurance claims and billing
Health Information Management, Correspond Sec/ Rec
ROBERTWOOD JOHNSON UNIVERSITY HOSPITAL
01.2017 - 03.2021
Improved patient data accuracy by thoroughly reviewing and validating medical records.
Ensured timely access to accurate patient information for medical professionals, contributing to better patient care.
Assisted in the transition to electronic health record systems, reducing paper waste and improving information accessibility.
Performed regular audits of medical records for compliance with regulatory requirements, maintaining a high level of data integrity.
Collaborated with clinical staff to ensure proper documentation practices, resulting in improved overall record keeping.
Trained new employees on health information management procedures, ensuring consistent performance across the team.
Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
Supported the implementation of a new electronic health record system, significantly improving workflow efficiency for healthcare providers.
Developed strong working relationships with colleagues from various departments, fostering effective collaboration within the organization.
Regularly updated professional knowledge through continued education courses and industry conferences, applying best practices in daily work tasks.
Upheld HIPAA regulations and standards for protecting patient information.
Retrieved medical data for physicians and patients.
Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Maintained strict adherence to confidentiality guidelines when handling sensitive patient data, upholding ethical standards within the workplace.
Increased staff productivity by providing ongoing training and support for new software applications related to health information management.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Department Secretary, Young Adult Program
Princeton House Behavioral Health
01.2008 - 01.2017
Responsible for front desk secretarial duties including answering phones, directing calls and conveying messages
Maintains and order medical supplies as necessary
Create new patient chart/Disassemble discharged patient charts
Logs incoming and outgoing medical records charts
Responsible for discharge patient follow-up/continuing aftercare calls
Other duties include faxing, filing, sorting and distributing incoming mail
Ensures compliance with all HIPAA and other confidentiality regulations
Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
Medical Records Auditor, Women's Program
Princeton House Behavioral Health
01.2007 - 01.2008
Responsible for auditing closed medical records, performed documentation deficiencies, maintained documentation related to physician records
Job responsibilities : scanning, filing creating new charts, disassembled discharged patient charts, co-pays, as well as other secretarial duties
Answered phones and directed calls appropriately
Ensured compliance with all HIPAA and other confidentiality regulations
Public Defender, Receptionist
OFFICE OF THE PUBLIC DEFENDER
01.2005 - 01.2007
Assisted in bulk mail; sorted, mailed and filed all client correspondence
Maintained and recorded information into client database using Access and Excel
Handled incoming calls on 10-line Nortel Networks System for staff of 50 employees including Public Defender Management
Created Pool Attorney Email list in Novell GroupWise System
Receptionist
Division of Housing Office
01.2004 - 01.2005
Assisted Walk-ins with hosing application procedures, and other related inquires
Answered phones and directed calls appropriately
Assisted in processing applications
Assisted supervisor with; filing, typing, and various clerical duties
Education
Bachelor Of Science - Business Administration
Liberty University
Lynchburg, VA
05.2022
Medical Billing and Coding Program -
Harris School of Business
2011
Skills
Medical Billing and Coding Certificate
Excel/MS Office Word / Power Point
Hospital Billing & Coding; ICD-9;CPT;
Knowledge of Medical Terminology
Prior Authorization Processing
Timeline
Administrative Assistant
Buy Smart Motors
03.2021 - Current
Health Information Management, Correspond Sec/ Rec
ROBERTWOOD JOHNSON UNIVERSITY HOSPITAL
01.2017 - 03.2021
Department Secretary, Young Adult Program
Princeton House Behavioral Health
01.2008 - 01.2017
Medical Records Auditor, Women's Program
Princeton House Behavioral Health
01.2007 - 01.2008
Public Defender, Receptionist
OFFICE OF THE PUBLIC DEFENDER
01.2005 - 01.2007
Receptionist
Division of Housing Office
01.2004 - 01.2005
Bachelor Of Science - Business Administration
Liberty University
Medical Billing and Coding Program -
Harris School of Business
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