Tahira McBride
West Palm Beach,FL
Summary
Dynamic professional with a proven track record at Related Management Company, adept in fostering community engagement and enhancing service delivery. Excels in effective problem solving and administrative support, showcasing a strong work ethic and adaptability.
Overview
4
4
years of professional experience
Work History
Concierge
Related Management Company
03.2023 - Current
- Serve as the primary contact for residents, fostering a welcoming atmosphere and building strong relationships.
- Coordinate with vendors and service providers to ensure high-quality service delivery, including housekeeping, maintenance, and property care.
- Organize community events and activities, enhancing resident engagement and fostering a sense of community.
- Maintain detailed records of resident interactions and service requests to continuously improve services.
Concierge and Call Center
The Boca Raton Resort and Club
08.2022 - 04.2024
- Anticipated and fulfilled guest needs in a high-pressure, luxury resort setting, ensuring a seamless experience.
- Managed guest bookings and maintained accurate records using hospitality software, ensuring all preferences and special requests were honored.
- Coordinated transportation, special occasion arrangements, and guest concerns with professionalism and efficiency.
Waitress
Parkland Golf and Country Club
06.2021 - 08.2023
- Delivered exceptional customer service in a high-end country club environment, addressing guest needs with professionalism.
- Maintained dining and kitchen areas, managed time efficiently, and worked in a collaborative team to ensure quality service during events and daily operations.
Sports Events Coordinator
Life University
07.2020 - 08.2022
- Planned, organized, and executed events for campus sports teams, managing scheduling, logistics, and communications.
- Developed marketing strategies, managed sponsorships, and coordinated with athletes, coaches, and vendors to ensure successful events.
Education
High School Diploma -
Melbourne Central Catholic High School
Melbourne, FL05.2020
Skills
- Effective problem solving
- Strong Work Ethic
- Highly Adaptable
- Excellent Multitasking
- Administrative Support
- Conflict Resolution
Timeline
Concierge
Related Management Company
03.2023 - Current
Concierge and Call Center
The Boca Raton Resort and Club
08.2022 - 04.2024
Waitress
Parkland Golf and Country Club
06.2021 - 08.2023
Sports Events Coordinator
Life University
07.2020 - 08.2022
High School Diploma -
Melbourne Central Catholic High School
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