Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tahirah Brown

Buffalo,NY

Summary

Data Analyst with expertise in SQL, Python and statistical modeling, experienced in automating workflows, analyzing large datasets and developing dashboards to drive operational efficiency. Skilled at collaborating across technical and non-technical teams to deliver data-driven insights and improve digital operations, quality assurance, and process improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Process Technician

Tesla
09.2024 - Current
    • Increased line efficiency by 50% by analyzing workflows and coordinating with engineering and technician teams to resolve bottlenecks and standardize processes.
    • Reduced unit reworks by 15% by identifying non-conformances early, escalating trends and collaborating cross-functionally to improve work instructions.
    • Maintained operational quality standards by performing audit checks and using real time data to ensure adherence to production targets.

Data Analyst

CTBK
09.2023 - 09.2024
    • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
    • Streamlined workflows by building templates and organizing data processes in Google Workspace, reducing preparation time for recurring projects.
    • Managed 10+ client projects weekly by prioritizing competing deadlines, coordinating with project managers and maintaining clear communication with stakeholders.

Technical Support Specialist

Spectrum
12.2019 - 01.2021
    • Achieved 98% customer satisfaction by diagnosing connectivity issues, guiding users through troubleshooting and improving first call resolution rates.
    • Enhanced internal reporting by documenting recurring technical issues, analyzing patterns and collaborating with Tier 2 support to develop long-term solutions.
    • Balanced technical expertise with clear communication, ensuring non-technical customers understood solutions and expectations.

Skills

    Technical: SQL, Python, Tableau, Power BI, Microsoft Excel, Google Workspace, Data Cleaning & Integration, Workflow Automation, Data Visualization, Statistical Analysis, Cloud Platform Exposure

    Professional: Stakeholder Communication, Cross-Functional Collaboration, Process Improvement, Quality Assurance, Critical Thinking, Problem Solving, Project Management, Adaptability, Time Management

Certification

Google Data Analytics - Coursera

Google Project Management - Coursera

Timeline

Process Technician

Tesla
09.2024 - Current

Data Analyst

CTBK
09.2023 - 09.2024

Technical Support Specialist

Spectrum
12.2019 - 01.2021

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