Tahirah Pullin
Willingboro,NJ
Summary
Proven track record in enhancing community engagement and volunteer training at the Philadelphia Department of Human Services, demonstrating exceptional empathy and caseload management skills. Excelled in creating educational materials and organizing outreach events, significantly improving resource accessibility. Trusted for attention to detail and problem-solving abilities, consistently achieving positive outcomes in diverse roles.
Overview
15
15
years of professional experience
Work History
Social Services Assistant
Philadelphia Department Of Human Services
09.2024 - Current
- Developed educational materials on various social issues to inform both clients and the broader community about available resources.
- Developed and delivered training sessions for volunteers, increasing their understanding of the social services sector and equipping them to better support clients.
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
- Organized outreach events to raise awareness about social service programs and connect individuals with necessary resources.
Substitute Teacher
ESS
08.2020 - 08.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
CAM (Car Appearance Maintenance)
Nj Transit
10.2009 - 03.2023
- Conducted regular maintenance on CNC machines as needed, ensuring optimal performance during production runs.
- Implemented proper data management procedures for CAD files, ensuring easy access to information throughout project lifecycles.
- Maintained a safe working environment by adhering to company policies, industry regulations, and best practices.
- Participated in continuous improvement initiatives focused on enhancing the effectiveness of CAD/CAM workflows.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH11.2024
Skills
- Empathy Display
- Caseload Management
- Client Advocacy
- Motivational Interviewing
- Behavioral assessment
- Customer Service
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
Timeline
Social Services Assistant
Philadelphia Department Of Human Services
09.2024 - Current
Substitute Teacher
ESS
08.2020 - 08.2024
CAM (Car Appearance Maintenance)
Nj Transit
10.2009 - 03.2023
Bachelor of Arts - Psychology
Southern New Hampshire University
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