Tahishia Powell
West Hills,CA
Summary
Aspiring HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
14
14
years of professional experience
Work History
Product Coordinator
Pharmavite LLC
07.2018 - Current
- Oversee Product Lifecycle Management from Initiation to Implementation
- Created, monitored and maintained change management plans for cross-functional projects and initiatives.
- Organized work to meet demanding production goals.
- Collaborated with various departments such as packaging engineering, management, procurement, sales, marketing, suppliers and quality assurance to provide timely changes to products.
- Swapped out materials and finishes in product line to alleviate performance issues and reduce corrosion.
- Helped shape company culture by serving on the Diversity, Inclusion and Belonging committee.
PLM Coordinator
Staffmark - Pharmavite
08.2017 - 07.2018
- Review and format documents for Change Order requests
- Manage the workflow for documents ranging from Job Instructions to Marketing Briefs
- Confidentially maintained Master Batch Records, and Specification Sheets
- Provided general clerical duties such as Outlook E-mail, phone calls across different departments and backup support.
Supervisor
Time Warner Cable
09.2016 - 03.2017
- Selected and interviewed candidates for all available positions
- Helped training and development staff with all aspects of training coordination
- Explained human resources policies and procedures to all employees
- Assessed employee performance and issued corrective action notices
- Coordinated/participated in all Employee Recognition Committee events.
Supervisor
Time Warner Cable
12.2013 - 06.2016
- Managed a team of 15-20 agents
- Coordinated/participated in fun events designed to appreciate our agents and keep up morale
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Researched and corrected customer concerns to promote company loyalty.
- Led regular customer service meetings to review progress identify challenges and provide feedback.
Lead
Time Warner Cable
09.2012 - 12.2013
Tech Support Agent II
Time Warner Cable
12.2010 - 09.2012
Education
Bachelor of Business Administration Human Resources -
Western Governor’s University
Salt Lake City, UT09.2024
Associate of computer networking systems -
ITT Technical Institute
San Diego, CA09.2010
Skills
- High social awareness
- Employee Relations
- Conflict Management
- Assessing performance
- Training facilitation
- Effective Planning
- Business Administration
- HR policies
Timeline
Product Coordinator
Pharmavite LLC
07.2018 - Current
PLM Coordinator
Staffmark - Pharmavite
08.2017 - 07.2018
Supervisor
Time Warner Cable
09.2016 - 03.2017
Supervisor
Time Warner Cable
12.2013 - 06.2016
Lead
Time Warner Cable
09.2012 - 12.2013
Tech Support Agent II
Time Warner Cable
12.2010 - 09.2012
Bachelor of Business Administration Human Resources -
Western Governor’s University
Associate of computer networking systems -
ITT Technical Institute
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