Tahitha Anderson
Customer Service
Antioch,USA
Summary
Experienced customer service professional dedicated to team collaboration and achieving results. Skilled in effective communication, problem-solving, and conflict resolution. Adaptable and reliable leader with a proven track record of guiding teams through evolving needs and challenges. Recognized for creating a supportive and productive work environment that fosters success, achieving high customer satisfaction and team performance. Known for effectively managing customer interactions, resolving issues promptly, fostering collaborative team environments, and adapting to dynamic workplace needs with consistent results and reliability.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cook
Goodwill Industries-Great Lakes Naval Training Center
07.2022 - 08.2024
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Adapted menus based on dietary restrictions or customer preferences
- Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
- Maintained a clean and organized work area, adhering to sanitation regulations
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Trained new cooks on proper cooking techniques, safety procedures, and menu items
Crew Leader
Goodwill Industries-Great Lakes Naval Training Center
01.2023 - 07.2023
- I did all the paperwork for Lunch/Dinner and run three galleys. I also maintain the inventory sheet. I run the front and back of the house or galleys. I supervisor or overseen 32 workers telling what to do plus I have pre- shift, meeting etc...
Cashier
Murphy USA
06.2022 - 04.2023
- Maintain the whole gas station at night etc..
Supply Handler
Takeda Pharmaceuticals
02.2020 - 02.2021
- Run my own room in the packaging department.
- Maintain and fix the machine when it's Malfunctioning.
- Did data input on EBM daily tasks.
- Practice GMP.
- Clean the room at the end of my shift and having meeting with the next shift about everything that was going on in the room.
- Grab material for the room or next batch etc..
Production Line Worker
Deli Source Inc.
01.2019 - 10.2019
- Production Line Worker Pack cheese, open box of cheese make box for the cheese etc..
Machine Operator
MGS Manufacturing Group
11.2017 - 10.2018
- Maintain the machine, count how many pieces suppose to be in one unit work on the machine if break down inventory etc...
Cashier/Customer Services
Dollar Tree
10.2011 - 10.2017
- Responsible for customer services
- Order merchandise and track inventory
- Unload merchandise off track
- Create displays and help on front line
Production Worker
Sure Staffing
04.2017 - 06.2017
- Sure Staffing are and temp agency where they send you to warehouse job who need help...
Sandwich Artist and Cashier
Subway
06.2012 - 10.2015
- Responsibilities
- Make sandwiches and prepare bread , etc..
- Accomplishments
- The impact I have a this job is letting other know and how to get hire ..
- Skills Used
- A lot of skills learning the new systems
Maintenance Worker
Liberty service
08.2014 - 05.2015
- Responsibilities
- Maintain the whole Oasis...
- Accomplishments
- Helping homeless people to stay in and the oasis with no problem.
- Skills Used
- Different kind of skills for different kind of task.
Healthcare/Homemaker
Chicago Commons
10.1998 - 01.2000
- Implemented patient care for up to 12 patients per section
- Groomed, bathed and cooked low sodium food
- Ran errands and mailed important information
- Developed nutritious diets for patients and met with family members to discuss new dietary needs
Education
College Degree - Bachelor Degree in Business of Administration specialize in entrepreneurship
American InterContinental University-Online
Atlanta, GA06.2023
High school or equivalent - undefined
College of Lake County
Waukegan, IL04.2016
CPT - education
Computer Systems Institute
Gurnee, IL12.2012
MBA - Innovation & Entrepreneurship
Full Sail University
Winter Park, FL06-2026
Skills
- Proficient in multicultural collaboration
- Strong verbal and written communication
- In-depth understanding of pharmacology
- Dedicated team player
- Skilled in managing suture and staple removal tasks
- Perform phlebotomy and lab procedures
- Urinalysis experience
- EKG Reading and TB shots
- Blood pressure and vital signs
- Venipuncture and capillary puncture
- Nose, ear and throat skills
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [25] staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Certification
- CCMA August 2012
- Driver's License
Assessments
- Work style: Reliability — Proficient September 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Customer service — Proficient December 2021 Identifying and resolving common customer issues Full results: Proficient
- Forklift safety — Proficient September 2021 Best practices and safety hazards in forklift operation Full results: Proficient
- Cleaner fit — Proficient December 2021 Measures the traits that are important for successful cleaners Full results: Proficient
- Filing & organization — Proficient January 2022 Arranging and managing information or materials using a set of rules Full results: Proficient
- Customer focus & orientation — Completed December 2021 Responding to customer situations with sensitivity Full results: Completed
- Project timeline management — Completed March 2021 Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Timeline
Crew Leader
Goodwill Industries-Great Lakes Naval Training Center
01.2023 - 07.2023
Cook
Goodwill Industries-Great Lakes Naval Training Center
07.2022 - 08.2024
Cashier
Murphy USA
06.2022 - 04.2023
Supply Handler
Takeda Pharmaceuticals
02.2020 - 02.2021
Production Line Worker
Deli Source Inc.
01.2019 - 10.2019
Machine Operator
MGS Manufacturing Group
11.2017 - 10.2018
Production Worker
Sure Staffing
04.2017 - 06.2017
Maintenance Worker
Liberty service
08.2014 - 05.2015
Sandwich Artist and Cashier
Subway
06.2012 - 10.2015
Cashier/Customer Services
Dollar Tree
10.2011 - 10.2017
Healthcare/Homemaker
Chicago Commons
10.1998 - 01.2000
High school or equivalent - undefined
College of Lake County
CPT - education
Computer Systems Institute
College Degree - Bachelor Degree in Business of Administration specialize in entrepreneurship
American InterContinental University-Online
MBA - Innovation & Entrepreneurship
Full Sail University
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