Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
References
Timeline
Generic

Tahjee Ali

East Palo Alto,CA

Summary

Compassionate Clinic Assistant known for high productivity and efficient task completion. Possess specialized skills in patient care, medical terminology knowledge, and electronic health records management. Excel in communication, empathy, and teamwork, ensuring seamless clinic operations and positive patient experiences. Although my most recent experience is in the medical field, I have 3 years of experience in the elementary education field.

Overview

6
6
years of professional experience

Work History

Clinic Assistant II

Lucile Packard's Children Hospital
Palo Alto, CA
01.2022 - Current
  • Attended specialized workshops to deepen understanding of medical terminology, which led to successfully navigating complex patient cases and revamped collaboration with clinical staff on 50+ procedures monthly.
  • Ensured 100% compliance with verification protocols by implementing a modernized checklist system, reducing appointment discrepancies by 25%, and increasing customer satisfaction scores by 15% within six months.
  • Instituted weekly planning sessions to align assignments with standardized policies, resulting in efficient project execution. Feedback indicated an increase in stakeholder satisfaction levels across 9 pediatric specialty departments.

Graduate School Admissions Assistant

Southern University A&M College
Baton Rouge, LA
08.2018 - 03.2020
  • Analyzed admission inquiries and identified key trends, resulting in the development of targeted informational resources that were utilized by over 100 applicants in navigating the admission process.
  • Streamlined administrative processes for admissions across five university departments and Southern University's Law School, resulting in enhanced communication efficiency that improved response times for student inquiries.
  • Trained 5 new administrative colleagues on software tools and best practices, which led to an increase in the team's overall productivity and achieved onboarding satisfaction scores.

Center for Advanced Practice Intern

Stanford Health Care
Palo Alto, CA
06.2019 - 08.2019
  • Designed a comprehensive tracking system for monitoring progress on key projects. The system was used by over 15 team members, providing real-time insights that enhanced decision-making and accountability in project management
  • Facilitated the adoption of a new Excel format for procedure documentation enhancing access to critical information, communication, and coordination among healthcare providers
  • Optimized the reservation system for meeting rooms, achieving satisfaction ratings from managers regarding scheduling ease and reliability, which contributed to a more organized and productive work environment

Education

Masters in Public Health -

Louisiana State University - Shreveport
Shreveport, LA

Bachelor of Science in Sociology -

Southern University A&M College
Baton Rouge, LA

Some College (No Degree) -

Tulane University
New Orleans, LA

Some College (No Degree) -

Xavier University of Louisiana
New Orleans, LA

Skills

  • Administrative support
  • Electronic Health Records Management
  • Microsoft Office Proficiency
  • Patient support
  • Time management proficiency

Languages

  • English, Fluent
  • Spanish, Intermediate

Volunteer Experience

  • Community Outreach with Ravenswood Family Health Network (2020-2022)
  • A Walk to Womanhood (Activities Coordinator/Co-President 2021)
  • Association of Women Students (Mentor from 2018-2021)
  • East Palo Alto Phoenix Academy (COVID-19 food distributer volunteer 2020)
  • Baton Rouge Food Bank (food distributer volunteer 2019)
  • Our Youth Our Future (Mentor/Tutor 2018-2019)

References

References available upon request.

Timeline

Clinic Assistant II

Lucile Packard's Children Hospital
01.2022 - Current

Center for Advanced Practice Intern

Stanford Health Care
06.2019 - 08.2019

Graduate School Admissions Assistant

Southern University A&M College
08.2018 - 03.2020

Masters in Public Health -

Louisiana State University - Shreveport

Bachelor of Science in Sociology -

Southern University A&M College

Some College (No Degree) -

Tulane University

Some College (No Degree) -

Xavier University of Louisiana

Similar Profiles

CREATE PROFILE
Tahjee Ali